Ravishankar,

 

Thank you, that was the problem!  I totally missed that, I appreciate your 
quick response.

 

Thanks,

Mark

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Munukutla,Ravishankar
Sent: Sunday, June 07, 2009 4:33 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 Change Calendar not working in Client

 

** 

Is the "default Web-path" set in the Advanced Tab of Server Information?

 

HomePageàAR System Administration ConsoleàSystemàGeneralàServer Information

 

Regards,

Ravishankar

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Sunday, June 07, 2009 3:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 Change Calendar not working in Client

 

** 

Mark, support recommended that I disable IIS and use Tomcat alone. That worked 
for me, but I don't know how that would affect the client.

Rick

________________________________

From: Mark Lev 
Date: Sat, 6 Jun 2009 17:27:50 -0400
To: <arslist@ARSLIST.ORG>
Subject: Re: ARS 7.5 Change Calendar not working in Client

Rick,

 

Thanks for both answers.  Unfortunately Flash 10 did not fix the client problem.

 

Flashboards and Change calendar are working fine in Mid-Tier (IE and IIS, 
Tomcat), not in windows client.  I don't see anything wrong.

 

I'm using IIS, do I need to change some permissions, settings to allow client 
to access?

 

Thanks,

Mark

 

Mark Lev
Director of Remedy Operations

703-672-4390

703-399-6155 (cell) 

mark....@rightstarsystems.com
-----------------------------------------------------------
RightStar Systems, Inc.
100 East Street SE, Suite 202
Vienna, VA 22180
USA
-----------------------------------------------------------

 

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Saturday, June 06, 2009 3:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 Change Calendar not working in Client

 

** 

Mark, I think Flash version 10 is required for that. 

Rick

________________________________

From: Mark Lev 
Date: Sat, 6 Jun 2009 15:40:53 -0400
To: <arslist@ARSLIST.ORG>
Subject: ARS 7.5 Change Calendar not working in Client

 

I finally got everything installed, and all seems to be working except the 
change calendar.  It works in Mid-Tier but not in the client.

 

I spent the last hour reading and trying to figure it out, and was wondering if 
anyone else saw this and may know what's wrong?

 

Windows Server

SQL Server

7.5 patch 1

 

Thanks,

Mark

 

Mark Lev

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