If you install Tomcat 6 before installing AR System, then you can choose not to 
install anything as part of the AR System installation.  That way, you'll only 
have Tomcat 6 on the system from the beginning.  Both Atrium Core (CMDB) and AR 
System 7.5.00 support Tomcat 6.

It was done this way because AR System 7.5.00 still supports Tomcat 5.5 - so 
the earliest supported version of Tomcat was included as the JSP engine for IIS 
users.  Atrium Core 7.5.00 has a minimum version of Tomcat 6 and does not 
support Tomcat 5.5.

Note that AR System does not require Tomcat specifically as a JSP engine.  You 
may choose to use another supported JSP engine (e.g. ServletExec) if you wish.  
Or, if using a web or application server other than IIS, you may use the JSP 
engine that comes with the web/app server (e.g. JBoss, WebLogic, WebSphere, 
etc.) as long as they're listed in the Compatibility Matrix.  Tomcat was 
included purely as a convenience to IIS users - who otherwise would have to go 
find a JSP engine - and is not intended to convey a preference or requirement 
for AR System.


-David J. Easter
Sr. Product Manager, Solution Strategy and Development
BMC Software, Inc.

The opinions, statements, and/or suggested courses of action expressed in this 
E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary 
participation in this forum is not intended to convey a role as a spokesperson, 
liaison or public relations representative for BMC Software, Inc.

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Rick Cook
Sent: Friday, June 05, 2009 8:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 Install Question

** Mark,

This is incomplete, but it might help a little.  Tomcat 5.x is used by 
everything except Web Services and I think AIE, which require Tomcat 6.  BMC 
recommends that the Tomcat 6 components be on another server, for that reason 
at least.

Uninstalling the CMDB does not work with the Uninstaller or the Add/Remove 
programs.  The only way I have found that worked was that there is a cleanup 
executable buried deep in the install directory (sorry, can't remember the 
particulars).  It does work.  I have heard that the fix for that will be in 
patch 3.

Also, do NOT trust the HTML logs as official judges of whether an installation 
works.  They are no longer reliable in that regard in 7.5, especially with 
Approval and Assignment.

Rick

On Fri, Jun 5, 2009 at 6:47 PM, Mark Lev 
<mark....@rightstarsystems.com<mailto:mark....@rightstarsystems.com>> wrote:
**

Can anyone help me understand and perhaps provide wisdom on this?



When I install ARS 7.5 it installs Tomcat 5.x



When I install CMDB it installs Tomcat 6.x



I don't seem to have any choice in the matter, and I would prefer to use just 
one version, different ports.  When I installed Tomcat 6 manually, neither ARS 
or CMDB will recognize it.



Uninstalling 7.5 is just so much fun, as I discovered.  NOT!  Nothing like 
having to go into the registry to remove stuff, no uninstall and/or it doesn't 
uninstall everything.



I must have missed something, don't understand something, or it has not clicked 
why this makes sense that they do it this way.



Windows

SQL

IIS

Patch 01 used to install



Thanks,

Mark



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