When we were using ITSM 5.6 and Asset Management 5.6 we had added a status option to AST:Asset and AST:Component of "Stolen" and trained our users to use that to indicate that the Asset was stolen. Now that were are on ITSM 7.02 with CMDB 2.01 we were advised to shy away from any changes to the CMDB Classes so we decided to use the "Transferred" status to signify stolen assets/CIs.
Thanks Peter Lammey ESPN IT Client Architecture and Automation 860-766-4761 ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn Sent: Wednesday, June 10, 2009 11:50 AM To: arslist@ARSLIST.ORG Subject: Dealing with stolen Assets ** Good morning, I was wondering what you all view as the best practice for dealing with assets that have been stolen, in as much as tracking that in Asset Management. How do your companies deal with this? Thanks, Shawn Pierson Remedy Developer | Southern Union 5444 Westheimer Rd. Houston, TX 77056 | 713.989.7226 Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, please e-mail sender. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ________________________________ Please consider the environment before printing this e-mail. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
