Hi all! I have a problem with SRM.2.2. I have installed ITSM 7.1 (Patch 6) with SRM 2.2 (Patch 3).
When I create a service Request from the Requester Console, with an attachment field, it creates a work order that I've defined but if I create a Service Request with one attachment, I can't see this attachment in the WorkOrder that is created. So, if I attach a file when I create the Service Request, I have 3 ticketcs on form WOI:Workinfo, one withe the text that says that this workorder was created from the SRM application and 2 more, with the same text (Attach of a new Request, I've translate it into english, our server ins in spanish) but with no attach. Any body knows why?. Thank you very much. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
