dear listers,
I am not running ITSM.
Only ARSystem version 6.01 with Sybase 12.5.3 and the mid-tiers 6.3
We are in the process of upgrade.
By the time being, I have the following concern:
- on a webpage where I see my tickets, I have several fields such as
Problem description, Short description, Worklog, Resolution.
It's a pity because I don't see the content of the fields. I need to
click on the edit icon to display the pop-up window which gives me the
content of the field.
Now what I would like is to catch somehow, which field has been updated
last. So I could maybe display this info in a way or another. So I will
go straight to that field. Instead of looking field after field which
one has the most updated info.
Any help/idea/suggestiongs?
Serouche
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