The fact that you're getting that error means that Apache is up and running.  
If Apache were down, your web browser would essentially tell you that it can't 
connect to the server or can't display the page (in the case of IE).  This 
error means that Apache is trying to pass the request on to the Tomcat server 
and is failing.  It may be that Tomcat is down.

I usually verify that they are running by checking for the processes using the 
ps command.  A quick easy way to tell if Apache is up is to look for the httpd 
process by running the following command at the shell prompt:

ps -ef | grep httpd

If Apache is running, you should see multiple lines returned similar to this:

root     23773     1  0 Jul31 ?        00:00:00 /opt/apache/bin/httpd -k start
nobody    6509 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k start
nobody    6510 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k start
nobody    6511 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k start
nobody    6512 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k start
nobody    6513 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k start
user     19396 19247  0 17:18 pts/0    00:00:00 grep httpd

Note the line highlighted in red - that's the process running the grep command. 
 Ignore that line.

If you see no lines returned (or just one that lists the grep command), then 
Apache is not running.  Tomcat is a little more tricky, because it's a Java 
process.  I check for it by running the following command:

ps -ef | grep java

You should get back at least one line similar to the following:

root     14160     1  0 Jul31 ?        00:02:28 /usr/java/jdk1.5.0_14/bin/java 
-Djava.awt.headless=true 
-Dsun.java2d.fontpath=/usr/java/jdk1.5.0_14/jre/lib/fonts 
-Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager 
-Djava.util.logging.config.file=/usr/ar/apache-tomcat-5.5.17/conf/logging.properties
 -Djava.endorsed.dirs=/usr/ar/apache-tomcat-5.5.17/common/endorsed -classpath 
:/usr/ar/apache-tomcat-5.5.17/bin/bootstrap.jar:/usr/ar/apache-tomcat-5.5.17/bin/commons-logging-api.jar
 -Dcatalina.base=/usr/ar/apache-tomcat-5.5.17 
-Dcatalina.home=/usr/ar/apache-tomcat-5.5.17 
-Djava.io.tmpdir=/usr/ar/apache-tomcat-5.5.17/temp 
org.apache.catalina.startup.Bootstrap start

Note the sections highlighted in red.  You can tell by looking at the options 
listed that this is for Tomcat.  If you don't see that, then it's not running.

Hope that helps a bit.

Lyle

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Kaye Bernales
Sent: Thursday, August 06, 2009 2:44 AM
To: arslist@ARSLIST.ORG
Subject: How to verify if apache and tomcat are running?

**
Hi List,

We just finished installing mid-tier 7.5 (Used patch 2).  We are trying to load 
the test page as described in doc.  but we got the error 503 Service 
Temporarily Unavailable.

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance 
downtime or capacity problems. Please try again later.
Am a newbie on Unix and am wondering how I could verify if APache and Tomcat 
are running.  (And how to restart them if ever).

I was able to log in to User Tool and Dev Studio so arserver is running.

Remedy Version: 7.5 Patch 2
Platform: UNIX (Solaris)
DB: Sybase

Thanks!
Kaye

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