When the Midtier installs it appends lines to the end of the
httpd.conf file. Those lines tell it were to find the jk_mod module.
Is it possible you have a corrupt version of that file? How was the
jk_mod file built?

On Fri, Aug 7, 2009 at 3:18 AM, Kaye
Bernales<kristine.berna...@macquarie.com> wrote:
> **
> Thanks!
>
> One more thing, while looking at logs (mid-tier installation) we found the
> warnings regarding a syntax error on http.conf.  We tried to start apache
> and ran the command apachectl start.  We got the error:
>
> httpd: Syntax error on line 409 of
> /opt2/mweb/server/apache2/conf/httpd.conf: API module structure 'jk_module'
> in file /opt2/bmc/apache2/modules/mod_jk.so is garbled - expected signature
> 41503232 but saw 41503230 - perhaps this is not an Apache module DSO, or was
> compiled for a different Apache version?
>
> Any idea how we can fix it? :)
>
>
>
> Thanks!
> Kaye
>
> ________________________________
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor
> Sent: Friday, 7 August 2009 7:20 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: How to verify if apache and tomcat are running?
>
> **
>
> The fact that you’re getting that error means that Apache is up and
> running.  If Apache were down, your web browser would essentially tell you
> that it can’t connect to the server or can’t display the page (in the case
> of IE).  This error means that Apache is trying to pass the request on to
> the Tomcat server and is failing.  It may be that Tomcat is down.
>
>
>
> I usually verify that they are running by checking for the processes using
> the ps command.  A quick easy way to tell if Apache is up is to look for the
> httpd process by running the following command at the shell prompt:
>
>
>
> ps –ef | grep httpd
>
>
>
> If Apache is running, you should see multiple lines returned similar to
> this:
>
>
>
> root     23773     1  0 Jul31 ?        00:00:00 /opt/apache/bin/httpd -k
> start
>
> nobody    6509 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k
> start
>
> nobody    6510 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k
> start
>
> nobody    6511 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k
> start
>
> nobody    6512 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k
> start
>
> nobody    6513 23773  0 04:15 ?        00:00:00 /opt/apache/bin/httpd -k
> start
>
> user     19396 19247  0 17:18 pts/0    00:00:00 grep httpd
>
>
>
> Note the line highlighted in red – that’s the process running the grep
> command.  Ignore that line.
>
>
>
> If you see no lines returned (or just one that lists the grep command), then
> Apache is not running.  Tomcat is a little more tricky, because it’s a Java
> process.  I check for it by running the following command:
>
>
>
> ps –ef | grep java
>
>
>
> You should get back at least one line similar to the following:
>
>
>
> root     14160     1  0 Jul31 ?        00:02:28
> /usr/java/jdk1.5.0_14/bin/java -Djava.awt.headless=true
> -Dsun.java2d.fontpath=/usr/java/jdk1.5.0_14/jre/lib/fonts
> -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager
> -Djava.util.logging.config.file=/usr/ar/apache-tomcat-5.5.17/conf/logging.properties
> -Djava.endorsed.dirs=/usr/ar/apache-tomcat-5.5.17/common/endorsed -classpath
> :/usr/ar/apache-tomcat-5.5.17/bin/bootstrap.jar:/usr/ar/apache-tomcat-5.5.17/bin/commons-logging-api.jar
> -Dcatalina.base=/usr/ar/apache-tomcat-5.5.17
> -Dcatalina.home=/usr/ar/apache-tomcat-5.5.17
> -Djava.io.tmpdir=/usr/ar/apache-tomcat-5.5.17/temp
> org.apache.catalina.startup.Bootstrap start
>
>
>
> Note the sections highlighted in red.  You can tell by looking at the
> options listed that this is for Tomcat.  If you don’t see that, then it’s
> not running.
>
>
>
> Hope that helps a bit.
>
>
>
> Lyle
>
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Kaye Bernales
> Sent: Thursday, August 06, 2009 2:44 AM
> To: arslist@ARSLIST.ORG
> Subject: How to verify if apache and tomcat are running?
>
>
>
> **
>
> Hi List,
>
>
>
> We just finished installing mid-tier 7.5 (Used patch 2).  We are trying to
> load the test page as described in doc.  but we got the error 503 Service
> Temporarily Unavailable.
>
>
>
> Service Temporarily Unavailable
>
> The server is temporarily unable to service your request due to maintenance
> downtime or capacity problems. Please try again later.
>
> Am a newbie on Unix and am wondering how I could verify if APache and Tomcat
> are running.  (And how to restart them if ever).
>
>
>
> I was able to log in to User Tool and Dev Studio so arserver is running.
>
>
>
> Remedy Version: 7.5 Patch 2
>
> Platform: UNIX (Solaris)
>
> DB: Sybase
>
>
>
> Thanks!
> Kaye
>
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