Kiran, Turn on client side Active Link logs. You should be able to track down the workflow that is throwing the error.
You likely will need Administrative access to the application to look at the workflow and see what data it is looking for and not finding. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, Aug 14, 2009 at 6:50 AM, JLK jl<kiranjl1...@gmail.com> wrote: > ** > > Hi List, > > > > ARS 6.3 > > ITSM 6.0 > > I have a web service through which I am trying to raise remedy tickets. > > The tickets are successfully getting created but I am not able to open > those tickets from the Remedy Requester page(after double clicking the > tickets from the Remedy Requester page) > > It is throwing an error as given below. > > > > Can you please help me on this. > > Thanks & Regards, > > Kiran > > > > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
