Hi Peter,
I actually tried that (sort of). I modified the existing [View] menu item in config.xml, by adding the action="CIRV_NOTIFY_AR" attribute. I couldn't get that to work either. Then I realized that on my test system, Mid-Tier was at v7.01, so I thought that might have something to do with it so I upgraded to 7.1, Of course now, my mid-tier didn't come back up after the upgrade, so I'll have to troubleshoot that first. Thanks, Leonard From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of P Romain ARSlist Sent: Monday, September 07, 2009 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: CI Viewer: How to open AST form rather than Class form ** BTW, I only tried this on CMDB 2.1 Patch 1. Maybe it was a bug that prevented my tests working. Let me know if you try this and get it to work on your Patch 5 system. Cheers Peter _____ From: P Romain ARSlist [mailto:p.romain.arsl...@parsolutions.co.uk] Sent: 07 September 2009 23:48 To: 'arslist@ARSLIST.ORG' Subject: RE: CI Viewer: How to open AST form rather than Class form Hi Leonard, I've played around a little in this area but didn't manage to get the result I wanted before needing to move to other things but maybe you can crack it. Try editing the default config.xml file for the CI Viewer entry in the Data Visualization Definition form. Add a new line under the MNU_VIEW line to create a new menu item and get it to signal the calling form using action="CIRV_NOTIFY_AR" I could get the menu item added and, using an active link on the CMDB Console form firing on event with no Runif to display a message showing the $EVENTTYPE$ and $EVENTDATA$ keywords, I could see the instance id of the CI selected in the CI Viewer. I couldn't, however, get the active link to trigger when my new menu item was selected. If you can get this to work then you should be able to add the workflow to the CMDB Console form to open the AST forms. Look in the CMDB Developers Guide to get more info about this. Don't forget to re-start Tomcat or whatever other servelet engine you are using when you modify the attachment in the Data Visualization Definition form. Best of luck! Cheers Peter _____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ Sent: 07 September 2009 19:23 To: arslist@ARSLIST.ORG Subject: CI Viewer: How to open AST form rather than Class form Hello list. Environment: OS: Sun OS 5.9 DB: Oracle 10.2.0.2.0 - 64bi AR Server v7.1 (patch 007) AR Mid Tier v7.1.0.007 Atrium CMDB v2.1.0.005 ITSM v7.03 (patch 007) I have a requirement to open the related "AST." form rather than the "BMC." class form when a user right clicks on a object within the CI Viewer and selects [View] from the menu to open the CI. The "AST." form should only be displayed if launched from within the CI Viewer. The normal "BMC." class form should be opened when interacting directly with the CMDB. Here's what I have so far: 1. I added a new (Display Only) attribute to "BaseElement" named "z1D_CI_Action" 2. On "Window Open", I need to set this field with a value of "CI_VIEWER" ONLY if the form was opened from within the CI Viewer. a. This is where the problem exist. I cannot figure out how to identify that the form was opened via the CI Viewer. b. With Active Link logging on, the first thing that shows up in the log, is the "On Window Open" condition, which is the same regardless to if the form was open from the CI Viewer or direct interaction with the CMDB. 3. If I set the flag field with "CI_VIEWER", I can then have AL workflow perform a lookup in "SHR:SchemaNames" to get the AST form name, then open that form. Otherwise, the normal BMC class form is opened. Currently, the flag field is always set, so the AST form is always opened (which is not what we want). Has anyone successfully implemented such a customization? Or, does anyone know how I can capture the menu selection event from the CI Viewer? Any insight would be greatly appreciated. Regards, Leonard Neely _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
