Check you licensing.  That means the server is not licensed, or the license
has expired.

 

Leonard Neely

 

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kali Obsum
Sent: Monday, September 07, 2009 8:14 PM
To: arslist@ARSLIST.ORG
Subject: Error - Reached maximum number of database entries...

 

** 

Hi,

 

We suddenly encountered this error in our DEV environment that we've been
using for years:

 

(when trying to save a record using User Tool)

"ARERR [337] You have reached the maximum number of database entries
permitted with this version of the Action Request System(R). To purchase the
unrestricted version, contact your sales representative."

 

(when trying to log-in using Admin Tool)

"This version of Action Request System(R) is ready for use or evaluation
without purchasing or activating an authorication key. For unlimited
capabilities, contact your sales representative or visit
<http://www.remedy.com/> www.remedy.com/ (ARERR 2877)"

 

Checked the app server and used space in the installation directory is 66%.
Checked the db server and free space for ARSystem db is as follows:

data file = 43% free

log file = 100% free

 

Anyone knows what may have caused this problem? Is it possible that
something somewhere has been corrupted?

 

Regards,

Kali

 

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