HI Kali,
The license for your dev server has expired. You can get a temporary
one via the BMC website if you have a support login.

Rod



On 08/09/2009, Kali Obsum <kali.ob...@macquarie.com> wrote:
> **
> Hi,
>
> We suddenly encountered this error in our DEV environment that we've been
> using for years:
>
> (when trying to save a record using User Tool)
> "ARERR [337] You have reached the maximum number of database entries
> permitted with this version of the Action Request System(R). To purchase the
> unrestricted version, contact your sales representative."
>
> (when trying to log-in using Admin Tool)
> "This version of Action Request System(R) is ready for use or evaluation
> without purchasing or activating an authorication key. For unlimited
> capabilities, contact your sales representative or visit www.remedy.com/
> (ARERR 2877)"
>
> Checked the app server and used space in the installation directory is 66%.
> Checked the db server and free space for ARSystem db is as follows:
> data file = 43% free
> log file = 100% free
>
> Anyone knows what may have caused this problem? Is it possible that
> something somewhere has been corrupted?
>
> Regards,
> Kali
>
>
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