The license is tied to the MAC address of the host. Make sure that the hostid (MAC address) you see in the license tool is the one the license was created under - hopefully you can find the original license request. You could also try reapplying the license. I suppose a corruption is possible.
On Tue, Sep 8, 2009 at 9:09 AM, Kali Obsum<kali.ob...@macquarie.com> wrote: > I've checked by going to Licenses->Add/Remove Licenses and the AR Server > license has no Expire Date, which means it's not expired right? > > But when I go to Server Information->Licenses, Fixed Write Licenses is > only 3. > > > Regards, > Kali > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Rod Harris > Sent: Tuesday, 8 September 2009 11:20 AM > To: arslist@ARSLIST.ORG > Subject: Re: Error - Reached maximum number of database entries... > > HI Kali, > The license for your dev server has expired. You can get a temporary one > via the BMC website if you have a support login. > > Rod > > > > On 08/09/2009, Kali Obsum <kali.ob...@macquarie.com> wrote: >> ** >> Hi, >> >> We suddenly encountered this error in our DEV environment that we've >> been using for years: >> >> (when trying to save a record using User Tool) "ARERR [337] You have >> reached the maximum number of database entries permitted with this >> version of the Action Request System(R). To purchase the unrestricted >> version, contact your sales representative." >> >> (when trying to log-in using Admin Tool) "This version of Action >> Request System(R) is ready for use or evaluation without purchasing or > >> activating an authorication key. For unlimited capabilities, contact >> your sales representative or visit www.remedy.com/ (ARERR 2877)" >> >> Checked the app server and used space in the installation directory is > 66%. >> Checked the db server and free space for ARSystem db is as follows: >> data file = 43% free >> log file = 100% free >> >> Anyone knows what may have caused this problem? Is it possible that >> something somewhere has been corrupted? >> >> Regards, >> Kali >> >> >> NOTICE >> >> The information contained in this email is confidential. If you are >> not the intended recipient, you must not disclose or use the >> information in this email in any way. If you received it in error, >> please tell us immediately by return email and delete the document. We > >> do not guarantee the integrity of any e-mails or attached files and >> are not responsible for any changes made to them by any other person. >> >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the >> Answers Are"_ > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
