Hello, Can anyone tell me if there is an equivalent field in Remedy 7 Incident Management/HPD:HelpDesk form to the Remedy 6 "Hours to Resolve" field (which took into account Business Hours, etc)? Maybe I'm just overlooking it? (hopefully?)
Thanks, Julie Kanakanui _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
