** Sorry about the delay..... network issues.

Here are some examples:

It looks like the it started about 2 weeks ago when it was reported in the arerror log that it could not locate the email form (arerr 9801). Then yesterday it started reporting:

 

"A required form for email is missing. Server will attempt to import the form in place. Please verify the form gets imported or import it manually to ensure the email engine will work properly. (arerr 9802)"

 

Then immediately it started reporting the duplicate workflow and forms. Eamples below:

"Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Attachment Join (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email User Instruction Templates (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Templates (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Security (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Messages (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Mailbox Configuration (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Instructions (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Instruction Parameters (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Error Logs (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Attachments (ARERR 317)
Tue Sep 08 14:50:21 2009  390600 : Duplicate form name : AR System Email Association (ARERR 317)

 

Tue Sep 08 14:50:29 2009  390600 : Duplicate character menu name (ARERR 356)
Tue Sep 08 14:50:29 2009  390600 : Duplicate filter name : AR System Email User Instruction Templates Check Template GUID (ARERR 325)

 

Tue Sep 08 14:50:29 2009  390600 : Duplicate active link name : AR System Email Attachment Get Index (ARERR 345)
Tue Sep 08 14:50:29 2009  390600 : The specified container already exists : AR System Email (ARERR 8810)"

 

thanks

Rocky

Rocky Rockwell
mgrockw...@verizon.net
Ph#1: 325-884-1234
Ph#2: 325-884-1263
Mobile: 325-450-1297

View Martin Rockwell

On 9/9/2009 7:57 AM, LJ Longwing wrote:
**
Rocky,
Can you give us excerpts of the errors?


From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rocky Rockwell
Sent: Tuesday, September 08, 2009 5:42 PM
To: arslist@ARSLIST.ORG
Subject: ar system duplicate forms and workflow

** Folks, I have a problem with the AR System forms and workflow.

I have noticed errors in the arerror.log file that says there is duplicate forms and workflow. This was a new in install as of 3 months ago. I do not remembers these errors after the install, but it was 3 months ago. The log file says there is duplicate forms and workflow of the ar system forms. I have looked in the database and our DBA has looked and we do not see anything duplicated. This came to light we we were told that email was no longer being received. I have used the ar system email messages form and and created a new record and the email was sent.

This is on a ars 6.3 patch20 system with SQL 2000/MS 2003 server. I know it is no longer being supported, but I have no choice right now. Anybody remember anything that can be of help. I know I can reinstall the email engine, but management have concerns about a reinstall.


 Thanks in advance
--

Rocky

Rocky Rockwell
mgrockw...@verizon.net
Ph#1: 325-884-1234
Ph#2: 325-884-1263
Mobile: 325-450-1297

View Martin Rockwell
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