Re: 7.5 or 7.6

[Kelly Deaver]

**

If you check out the sessions for WWRUG you will notice there are three on What's new in AM/CM/SD being delivered by BMC Product Managers... good place to get a look at the latest.. I'm don't know for sure but that MAY be a peak at 7.6

 

Kelly Deaver

kdea...@kellydeaver.com

ke...@effect-tech.com

 

 

-------- Original Message --------
Subject: Re: 7.5 or 7.6
From: "Easter, David" <david_eas...@bmc.com>
Date: Wed, September 09, 2009 5:53 pm
To: arslist@ARSLIST.ORG

**

Since it’s not yet released – and apps aren’t in my direct circle of control – I can’t speak too much about that.  But primarily the new version centers around implementing further simplified best practice views – which started with Service Desk in ITSM 7.5.x – and additional KPI & ROI reporting/dashboards.

 

-David J. Easter

Sr. Product Manager, Solution Strategy and Development

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss
Sent: Wednesday, September 09, 2009 3:36 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 or 7.6

 

**

So what is ITSM 7.6 ?... 7.5 with working installers and better QA (I hope, especially in the case of Atrium Core)?  Or are they re-designing it yet again, meaning that the interfaces and blocks of code in the plumbing will change too?  Or, is 7.6 just 7.5 with better integration to the non-Remedy applications in the BMC arsenal (which would imply even more changes to the Atrium Core)?

 

It would be helpful to know that while we are trying to plan for an upgrade or migration from 7.1/7.0.3 to 7.5/7.5 within the next 6 months.  Code quality, or lack thereof in the upgrade installers, has already delayed that into or past the fall semester.

 

Christopher Strauss, Ph.D.

Call Tracking Administration Manager

University of North Texas Computing & IT Center

http://itsm.unt.edu/

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Wednesday, September 09, 2009 4:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 or 7.6

 

**

First off – this is where being very specific about Company, brand, product name and version is important.  I posted a blog entry about this on BMC DN:

 

http://communities.bmc.com/communities/community/bmcdn/bmc_atrium_and_foundation_technologies/bmc_remedy_ar_system/blog/2009/01/21/company-brand-product-version---why-all-are-important-to-keep-straight

 

Several BMC Remedy applications will soon be revisioning to a version of 7.6.  For example, applications within the ITSM suite of products (Change Management, Asset Management, Service Desk) will be revisioning collectively as BMC Remedy ITSM 7.6.  Other applications may also revision to a version 7.6 over the next several months.

 

AR System is not revisioning to version 7.6 in that same time frame.  AR System will remain at version 7.5.00 until the next major release – which is tentatively scheduled to occur in mid 2010.  The tentative numbering for the next AR System release is 8.0.00. 

 

When AR System 8.0.00 releases, then AR System 7.0.01 would become unsupported.  When AR System 8.0.00 releases, the supported AR System versions would then be 8.0.00, 7.5.00 and 7.1.00.  7.1.00 would be the C-2 release and thus be in “limited support” as per the BMC Product Support Policy.

 

 

-David J. Easter

Sr. Product Manager, Solution Strategy and Development

BMC Software, Inc.

 

The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc.  My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.

 

From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ Longwing
Sent: Wednesday, September 09, 2009 2:28 PM
To: arslist@ARSLIST.ORG
Subject: Re: 7.5 or 7.6

 

**

Where are you seeing 7.6 info?

 

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From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Wednesday, September 09, 2009 3:05 PM
To: arslist@ARSLIST.ORG
Subject: 7.5 or 7.6

**

All,

 

I am starting to see some info from BMC on 7.6. So I need to ask is 7.5 already being surpassed by 7.6 or are my old eyes playing tricks on me?

 

If there is a 7.6, does that mean that support for 7.0.0 is now over?

 

To all thanks,

 

Howard

--
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
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