Joe,

Looking at it now, I don't think it was email.    I think the errors in the log 
because database was too busy.

Do you have 7.1 patch 7, we are running on windows?  Seen any performance 
issues.

Tim

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Joe DeSouza
Sent: Friday, October 02, 2009 12:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: Performance Issues with 7.1 Patch 7 Email

**
Tim,

If the unprocessed emails in that form are not really important, then I would 
suggest to truncate the T64 and H64 and the email attachment tables T H and B 
table.. and the other relationship tables

Then once you have the ball rolling again, make sure that a new email after 
being processed is being auto deleted. I do not remember offhand if its an 
escalation that deletes it periodically or if a filter deletes it after having 
processed the email. But whatever it is - if it fails to delete, you need to 
look into why. Maybe your error logs would tell you something?

Joe

________________________________
From: Tim Rondeau <timothy.rond...@phaseforward.com>
To: arslist@ARSLIST.ORG
Sent: Thursday, October 1, 2009 11:12:48 PM
Subject: Performance Issues with 7.1 Patch 7 Email

**
Running 7.1 patch 7 and noticing slowness which really brings remedy to a hault.

The table is T.64 which is AR SYSTEM Email Messages.  Anyone have performance 
issues with this version.

Thanks

Tim

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