Hi listers, Just wanted to reach out and get a quick poll from the list as to whether you have used Remedy to cater to your organizations Facilities Management needs.
Here are the areas of particular interest: Preventative and Reactive Maintenance on Facilities assets such as HVAC, UPS, going down to fire extinguishers, building systems such as Heat, AC, Doors, Roofs... (ideally with all of these things integrated with ITSM 7.x and the CMDB/Asset Management) Self Service for end users requesting facilities requests via SRM Mobile Access via Aeroprise for facilities technicians who always work away from their desks, needing to close down a ticket. If you can confirm that you do use remedy for some or all of these purpose, it would be much appreciated; the driver is that we need to give our Facilities group some assurance that if they were to go down this path, they would not be alone, and that this has successfully been done by other organizations. We are particularly interested in knowing of organizations with a large multi-building campus as well as sites in various countries that use the system to manage Facilities work. If you have any type of integration to a dedicated Facilities Management system such as ARchibus, details on that would be very useful also. Thanks Randeep _________________________________________________________________ Ready. Set. Get a great deal on Windows 7. See fantastic deals on Windows 7 now http://go.microsoft.com/?linkid=9691818 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"