Hi, Rick, How did you do it? I think I did that once but had to resort to sql for the compare, since the api protects field 102 from being decrypted or compared or read or something. Jim.
________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Friday, November 20, 2009 9:50 AM To: arslist@ARSLIST.ORG Subject: Re: Validating Remedy Passwords ** Thanks, Dave. I do have it working now, in an Active Link, using field 102. If I use an unencrypted field (i.e. NOT 102), does the API do the encryption before it does the comparison? Rick From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of David Sanders Sent: Friday, November 20, 2009 12:18 PM To: arslist@ARSLIST.ORG Subject: Re: Validating Remedy Passwords ** Hi Rick I use this process in active links with no problem (with a regular field ID, not 102). I don't know about CTM:People, but it confirms that the password entered matches the current user's Remedy password, whether that be stored in the User form or authenticated via AD. You can only test it using YOUR password. HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk <mailto:david.sand...@westoverconsulting.co.uk> web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Thursday, November 19, 2009 6:57 PM To: arslist@ARSLIST.ORG Subject: Re: Validating Remedy Passwords ** I'm not firing it on Submit, though, Jarl. I am firing it on Return, which is exclusively an Active Link action. I could piggyback a Submit action onto that, but I don't see how that would make any difference. BTW, I am using ARS 7.0.1 p7, with ITSM 7.0.3 p7. Rick On Thu, Nov 19, 2009 at 1:52 PM, Jarl Grøneng <jarl.gron...@gmail.com> wrote: There is no problem running filter on submit on a display-only form. (You may also combine this with the service action if your on a never version) -- Jarl 2009/11/19 Rick Cook <remedyr...@gmail.com>: > ** > > I have a process in which I want the user to enter their Remedy password to > validate their participation. A dialog pops up, the user enters their > password in it and clicks OK, and if the password matches that in > CTM:People, it goes forward. If not, the dialog stays open until they get it > right or click the Close button. > > > > I have tried comparing the password fields in workflow, and for various > reasons, it fails. I also tried copying the password values into regular > character fields and comparing those, but that, too, fails. > > > > Finally, I tried using the '$PROCESS$ @@:Application-Confirm-Password <field > ID>', (using both field 102 and a regular character field) in a Set Fields > to an integer field, but though that doesn't error, it always returns a zero > (fail) value when I run it in an Active Link, which I have to do because I > am running this from a Display-Only form as a Dialog. > > > > Can anyone point to what I am missing to make this work? > > > > Rick > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net <mailto:sponsor%3armisoluti...@verizon.net> ARSlist: "Where the Answers Are" _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
