--- On Mon, 11/23/09, Tony Worthington <Tony.Worthing
Ok, thanks Tony.

--- On Mon, 11/23/09, Tony Worthington <tony.worthing...@kohls.com> wrote:

> From: Tony Worthington <tony.worthing...@kohls.com>
> Subject: Re: Interactive Intelligence "Call Center Software Solution"
> To: arslist@ARSLIST.ORG
> Date: Monday, November 23, 2009, 1:05 PM
> **
> Different team so I'm
> not sure on specific
> products.  We use various i3 products in different
> areas.
> 
> 
> 
> My part (Remedy) would
> interface with
> CIC -- inbound Help Desk calls.
> 
> 
> 
> http://www.inin.com/ProductSolutions/Pages/Customer-Interaction-Center.aspx
> 
> 
> 
> 
> 
> 
> 
> Tony
> Worthington
> | Sr. Technical Analyst |
> Kohl’s Department Stores
> 
> N56 W17000 Ridgewood Drive |
> Menomonee Falls,
> WI  53051 | office: (262) 703-7763 | e-mail:
> tony.worthing...@kohls.com
> 
> 
> 
> 
> 
> 
> 
> 
> From:
> Rabi Tripathi
> <ars_li
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