I thought the ITSM suite did this automatically out of the box. The only changes I have been making is adding config records to stop notification to certain groups.
On Tue, Jan 19, 2010 at 7:04 AM, ITN (Amanullah Bashir Ahmed) < ahmed...@emiratesnbd.com> wrote: > ** > > Lyle, > > I am still waiting for your response regarding the following issue. > > I am providing you full detail of my issue. I have one Group, that group > name is *GRP1. *There are seven members in this group* GPR1. *My > requirement* *is* “*whenever any Access request or Change request is > assigned to* GPR1, Email notification message *should go to each member > of *GPR1.”* > > > > > > Thanks & Regards > > > > Amanullah > > Software Consultant > > IT Application and Enterprise Management > > > > *From:* ITN (Amanullah Bashir Ahmed) > *Sent:* Saturday, January 16, 2010 12:16 PM > *To:* arslist@ARSLIST.ORG > *Subject:* RE: Enable email notification > > > > Lyle, > > Thanks for response, now I am providing you full detail of my issue. I have > one Group, that group name is *GRP1. *There are seven members in this > group* GPR1. *My requirement* *is* “*whenever any Access request or Change > request is assigned to* GPR1, Email notification message *should go to > each member of *GPR1.”* > > * * > > > > > > Thanks & Regards > > > > Amanullah > > Software Consultant > > IT Application and Enterprise Management > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Lyle Taylor > *Sent:* Thursday, January 14, 2010 10:13 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Enable email notification > > > > ** > > Amanullah, > > > > Can you be more specific about what exactly you are trying to accomplish? > Be specific about exactly which notification you are trying to enable or > under what precise circumstances do you want this group notified. > > > > Lyle > > > > > > > DISCLAIMER:"This e-mail message including any of its attachments is > intended solely for the addressee(s) and may contain privileged information. > If you are not the addressee or you have received this email message in > error, please notify the sender who will remove your details from its > database. You are not authorized to read, copy, disseminate, distribute or > use this e-mail message or any attachment to it in any manner and must > delete the email and destroy any hard copies of it. This e-mail message does > not contain financial instructions or commitments of any kind. Any views > expressed in this message are those of the individual sender and do not > necessarily reflect the views of Emirates NBD PJSC, or any other related > subsidiaries, entities or persons." > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
