How do you add config records to stop notifications for certain groups - is this supplied in ITSM 7.03?
Stuart Schon Team Leader Fujitsu Australia Limited 2 Julius Avenue, North Ryde NSW 2113, Australia T +61 2 9113 9435 M +61 439 475 240 stuart.sc...@au.fujitsu.com <mailto:stuart.sc...@au.fujitsu.com> au.fujitsu.com <http://au.fujitsu.com> <file:///C:\DOCUMENTS%20AND%20SETTINGS\SCHONST\Application%20Data\Micros oft\Signatures\Fujitsu_files\fujitsuemailsignature.gif> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Frank Caruso Sent: Tuesday, 19 January 2010 16:55 To: arslist@ARSLIST.ORG Subject: Re: Enable email notification ** I thought the ITSM suite did this automatically out of the box. The only changes I have been making is adding config records to stop notification to certain groups. On Tue, Jan 19, 2010 at 7:04 AM, ITN (Amanullah Bashir Ahmed) <ahmed...@emiratesnbd.com> wrote: ** Lyle, I am still waiting for your response regarding the following issue. I am providing you full detail of my issue. I have one Group, that group name is GRP1. There are seven members in this group GPR1. My requirement is "whenever any Access request or Change request is assigned to GPR1, Email notification message should go to each member of GPR1." Thanks & Regards Amanullah Software Consultant IT Application and Enterprise Management From: ITN (Amanullah Bashir Ahmed) Sent: Saturday, January 16, 2010 12:16 PM To: arslist@ARSLIST.ORG Subject: RE: Enable email notification Lyle, Thanks for response, now I am providing you full detail of my issue. I have one Group, that group name is GRP1. There are seven members in this group GPR1. My requirement is "whenever any Access request or Change request is assigned to GPR1, Email notification message should go to each member of GPR1." Thanks & Regards Amanullah Software Consultant IT Application and Enterprise Management From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Lyle Taylor Sent: Thursday, January 14, 2010 10:13 PM To: arslist@ARSLIST.ORG Subject: Re: Enable email notification ** Amanullah, Can you be more specific about what exactly you are trying to accomplish? Be specific about exactly which notification you are trying to enable or under what precise circumstances do you want this group notified. Lyle DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ This is an email from Fujitsu Australia Limited, ABN 19 001 011 427. It is confidential to the ordinary user of the email address to which it was addressed and may contain copyright and/or legally privileged information. No one else may read, print, store, copy or forward all or any of it or its attachments. If you receive this email in error, please return to sender. Thank you. If you do not wish to receive commercial email messages from Fujitsu Australia Limited, please email unsubscr...@au.fujitsu.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
