Since the error-messages states that fieldid 450 and 451 is empty, which are used by the archive form.
A colleague saw some strange behavior when upgrading to 7.5 patch 3 with a schema with an archive form attached. but we'r not sure what happend... Regards, Jarl 2010/2/15 Sharon Menachem <smena...@rollins.com>: > Correct I had archiving on before the installation but with the delete of all > email related forms and reinstall, the archiving is off. > > Would you think I would need to go so far as to delete the archive form? > > Thanks, > Sharon > ext 2219 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Jarl Grøneng > Sent: Monday, February 15, 2010 9:10 PM > To: arslist@ARSLIST.ORG > Subject: Re: Production Emails Down - Required field not specified ... 451 > and no outgoing > > It seems like you have a archive form on the email messages form? If > so, turn it off. > > -- > Jarl > > 2010/2/15 Sharon Menachem <smena...@rollins.com>: >> ** >> >> Hi Everyone, >> >> >> >> I have the dubious pleasure of joining the ranks of those having problems >> upgrading to 7.5 (in production, test was a snap!) >> >> >> >> To cut a long story short upgrade from ARsystem 7.1 patch 4 to 7.5 patch 3 >> on Windows with SQL and Helpdesk 6.0. Success with everything except email >> which would not install properly. The directory structure in the registry >> was all fouled up, no service was installed etc. Eventually I removed all >> traces of the email engine installations and installed patch 4 in a >> completely separate directory according to the BMC structure - program >> files\BMC Software etc. Finally the email service came up. >> >> >> >> I now have incoming email messages being deleted with the error: >> >> >> >> Feb 15, 2010 12:54:06 PM com.bmc.arsys.emaildaemon.LoggingModule doWork >> >> SEVERE: ERROR (307): Required field (without a default) not specified; 451 >> >> ERROR (307): Required field (without a default) not specified; 450 >> >> Message will be deleted without logging in email messages form because there >> is an error on submit. >> >> Message Id : MAPIMessage1266256445922 >> >> >> >> Also my outgoing emails are just sitting in the queue and are not going out. >> No errors in the email logs, arrerr log, stdout log etc. >> >> >> >> BMC are looking into it ... and in the meantime my outgoing queue is at 700 >> emails and counting. >> >> >> >> HELP! >> >> >> >> Thanks, >> >> >> >> Sharon Menachem >> >> Remedy Administrator >> >> Rollins Inc. >> >> 404 8882219 >> >> 404 2007257 >> >> >> >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
