Just a thought... You might also be able to use the driver program (or JavaDriver ) to turn on the logs too.
-- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Mar 3, 2010 at 3:12 PM, Grooms, Frederick W <frederick.w.gro...@xo.com> wrote: > Update the config file and perform an arsignal -c hostname[:port] > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn > Sent: Wednesday, March 03, 2010 2:06 PM > To: arslist@ARSLIST.ORG > Subject: BMC's Bad Idea > > After having arplugin.exe suddenly cause the ARServer to stop responding to > anything other than the Admin Tool (I assume it was someone running some huge > query via a web service or something), I realized how horrible of an idea it > was for BMC to take away our ability to turn on logging from the admin tool. > It would also defeat the purpose for me to update the config file and restart > the service. As a result, I have no way of being able to know why my server > was unavailable. > > Sorry folks, this isn't a question or necessarily productive, just a > complaint. > > Thanks, > > Shawn Pierson > Remedy Developer | Southern Union _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
