Or do like I do and use the 7.1 Admin tool but do the regedit to enable server information in the Admin tool again :)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Carey Matthew Black Sent: Wednesday, March 03, 2010 2:44 PM To: arslist@ARSLIST.ORG Subject: Re: BMC's Bad Idea Just a thought... You might also be able to use the driver program (or JavaDriver ) to turn on the logs too. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Wed, Mar 3, 2010 at 3:12 PM, Grooms, Frederick W <frederick.w.gro...@xo.com> wrote: > Update the config file and perform an arsignal -c hostname[:port] > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Pierson, Shawn > Sent: Wednesday, March 03, 2010 2:06 PM > To: arslist@ARSLIST.ORG > Subject: BMC's Bad Idea > > After having arplugin.exe suddenly cause the ARServer to stop responding to anything other than the Admin Tool (I assume it was someone running some huge query via a web service or something), I realized how horrible of an idea it was for BMC to take away our ability to turn on logging from the admin tool. It would also defeat the purpose for me to update the config file and restart the service. As a result, I have no way of being able to know why my server was unavailable. > > Sorry folks, this isn't a question or necessarily productive, just a complaint. > > Thanks, > > Shawn Pierson > Remedy Developer | Southern Union ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
