you're right, in 2.2 we said "copy". Found the 7.6 change - check the 7.6 SRM Administrator's guide - page 269 - " Add your advanced interface form to the form attach list in the BMC workflow. a Open the packing list you created in BMC Remedy Developer Studio. b Open all the workflow objects from your packing list (for example, Active Links) and associate your form, except for the four following active links: SRS:ADN:WithMapping_OnSubmit_109_SubmitRequest_CheckReqFields SRS:ADN:WithMapping_OnSubmit_109_AddToCart_SetFlag SRS:ADN:WithoutMapping_OnSubmit_109_SubmitRequest_CheckReqFields SRS:ADN:WithoutMapping_OnSubmit_109_AddToCart_SetFlag IMPORTANT To avoid migration issues, do not copy and rename the workflow that is attached to the included advanced interface forms.
" -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Christine Sent: Monday, March 15, 2010 11:51 AM To: arslist@ARSLIST.ORG Subject: Re: Advance Interface Form - really basic question Anne - Perhaps in 7.6 but in the SRM 2.2 guides say to copy the workflow. I'll go check bulletins and white papers. Thanks for heads up on the possible change. On Mar 15, 9:26 am, "Brock, Anne" <anne_br...@bmc.com> wrote: > fyi, I believe the latest SRM manual says to add the AIF to the existing > workflow, rather than copying it a... > > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of Christine > Sent: Friday, March 12, 2010 12:41 PM > To: arsl...@arslist.org > Subject: Re: Advance Interface Form - really basic question > > Vinay, > > Thanks for your response. I had already done all the copies of forms, > ALs, Filters and Guides. (The manual says to make copies of everything > - forms, ALs, filters and guides that are associated with the original > form.) My question is do I disassociate the original Active Links and > keep only the copied forms related to the copied AL, Filters and > Guides? > > For instance, the AL Guide of SRS:ADN:SHR_CloseWindow_Javascript (the > original) calls the AL of SRS:ADN:CloseWindow_Javascript. My AL Guide > copy of (SRS:ADN:SHR_CloseWindow_Javascript_MyCopy) now has the ALs of > SRS:ADN:CloseWindow_Javascript and the copy which is > SRS:ADN:CloseWindow_Javascript_MyCopy. I would think that I woujld > disassociate the original AL from > SRS:ADN:SHR_CloseWindow_Javascript_MyCopy (which is my copy of the AL > Guide) > > In addition, should the copied AL guide of > SRS:ADN:SHR_CloseWindow_Javascript_MyCopy only be associated with the > copied AIF form (SRS:AIF_WithBackendMapping_MyCopy) or should I keep > the relations to the original forms > (SRS:AdvancedInterface_WithBackendMapping and two other original AIF > forms). > > Sorry to be so thick headed... just trying to avoid causing my own > headaches. > > Christine > > On Mar 12, 9:40 am, Vinay Vermani <vinay.verm...@gmail.com> wrote: > > According to me, OOB worflow for AIF is shared workflow and you should > > attach them to the copied forms. > > > E.g. To make a new AIF. I will open SRS:AdvancedInterface_WithBackendMapping > > and Save as SRS:AdvanceInterface_MyNewAIFName(to make a copy). Select all > > the Activelinks and Edit them to attach to SRS:AdvanceInterface_ > > MyNewAIFName. I will do same for same for Filters and Activelink Guides. > > > Do not ever delete original form and associated workflow > > > I hope it answers your question. > > > Vinay Vermani > > Sr. Application Developer > > BMC Software Inc > > > On Fri, Mar 12, 2010 at 10:14 AM, Christine > > <christineperryi...@yahoo.com>wrote: > > > > I am testing the use of Advanced Interface forms. I've followed the > > > instructions in the SRM 2.2 Admin manual (appendix A) - copied the > > > form SRS:AdvancedInterface_WithBackend Mapping to a new form with a > > > naming convention for our use (pg 341). This is the only form I > > > copied. I then copied the workflow (pgs 343) associated and attached > > > workflow to new form (pg 344). > > > > I have some questions about disassociating the original forms and > > > workflow from the copied forms. The manual doesn't state outright that > > > I should (or should not): > > > > 1 - Disassociate the original forms from the copied and updated > > > workflow. In other words, should the Active Links, Filters and Guides > > > only be associated with the newly copied form. > > > > 2 - Remove the original Active Links from the copied and updated > > > Active Links. Currently the copied/updated Active Link Guides call > > > both the original ALs and the copied ALs. > > > > As I am more of an admin/troubleshooter than a developer I thought > > > I'd see if my gut-feeling to remove the original forms/workflow from > > > the copied forms/workflow was correct. > > > > Thanks in advance > > > Christine > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are" > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > attend wwrug10www.wwrug.comARSlist:"Where the Answers Are"- Hide quoted > > text - > > > - Show quoted text - > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are"- Hide quoted text > - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
