Guillaume

I know my BMC account manager can give me a comparative analysis between
both products, what I am looking for is info from the "remedy people in
the trenches" perspective.

I personally would prefer to stay with Remedy.

Claire

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Guillaume Rheault
Sent: Monday, March 22, 2010 10:37 AM
To: arslist@ARSLIST.ORG
Subject: Re: Service-now.com

Your BMC Account manager should be able to provide you with a
comparative analysis between both products

Guillaume

________________________________________
From: Action Request System discussion list(ARSList)
[arsl...@arslist.org] on behalf of Sanford, Claire
[claire.sanf...@memorialhermann.org]
Sent: Monday, March 22, 2010 11:14 AM
To: arslist@ARSLIST.ORG
Subject: Service-now.com

Has anyone here ever investigated or had their management investigate
switching from Remedy to Service-now.com?

If so and you stayed with Remedy, please give me as much specific info
as you can so I can guide my company in the "R"ight direction.

Thank you very much!

Claire Sanford
Information Systems Division
Memorial Hermann Healthcare System
Phone: 713 448 6035
claire.sanf...@memorialhermann.org

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