Hello list, We are experience an issue with the ITSM Change Management approvals, but which I believe is more like a ARS date/time issue.
While trying to approve a change the following error pops up to the user: "Format of data or time value is not recognized. . . Earliest Start Date (ARERR 9376)" The user trying to approve has the locale set to blank in his Application Preferences record. The user that submitted the change record has no record in the Application Preferences form. I believe this would be an issue related to a user submitting a change using MM/DD locale and the other user, by approving, modifying the change but using DD/MM locale. Would this be the case of this error? Which would be the best way to avoid this type of issues? Should I set the same locale to all users? How do I set a default locale for those that does not have a application preference record? Thank you in advance for any assistance!!! Regards, Rudolf _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
