Yours truly,

Charles H. Roberts, 4th
Customer Service Manager (CSM)
Riverside County Information Technology (RCIT)
Office:  951-486-7780
   Cell:  951-840-8699
 eMail:  crobe...@riversidecountyit.org


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Marsh, Lee
Sent: Wednesday, March 24, 2010 1:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: CI Name - Computer Systems

We adopted the following naming conventions for CI's:

Introduction

BMC Remedy ITSM / Atrium CMDB systems have a need for unique names to use in 
identifying each instance of a configuration item.  The convention needed to be 
separate from the network name so as to include configuration item that were 
not network addressable.  It also needed to cover soft assets such as software 
licenses, process documents, and services.

General Format:

The general format for the Item name is CCC-A9999.  The CCC represents a 2-3 
character functional group code identify general type of configuration item.  
The A99999 is the format of the asset tag including a single alpha-character 
followed by a 5 digit number.  If the item does not have or warrant an asset 
tag the alpha-character of "X" will be used with a 5 digit sequentially 
generated number.  The X99999 generated number need only be unique for the CCC 
class of the object.

Generally each instance will also have another unique identifier to associate 
with the item name such as serial number or license number.  Also each 
addressable device will have attributes that capture the network device name 
and/or address (IP).  The attributes and associated date values collected will 
be dependent upon the Configuration Item Class as defined in the BMC Atrium 
CMDB Common Data Model This is different than the functional group that is part 
of the name but related in that several classes may belong to a functional 
group.

Initial Functional Group Codes:

The following functional group codes will be used.
        CS = Computer System
        MON = Monitor (monitor, projector)
        PRT = Printer
        PHD = Peripheral Device or System Component (drive, scanner, digitizer, 
etc)
        DSL = Definitive SW (license)
        SRV = Service
        DOC = Document
        PRC = Process (document)
        EQP = Equipment (other office equipment, copies, bindery)
        BINV = Bulk (Consumables and Supplies)
        INV-BLD = Inventory Locations (where BLD is the Site Code)


This has served us well so far in allowing us to track configuration items, 
primarily through asset management.
If you need more details or discussion regarding some of the considerations 
that went into building this naming convention, please let me know.

Hope this helps,
Lee Marsh


*************************************
Lee Marsh
Remedy Administrator
BAE Systems Office Automation Systems Team
Antitrust Division, U.S. Department of Justice
Email: lee.ma...@usdoj.gov
*************************************

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Greg Donalson
Sent: Wednesday, March 24, 2010 2:58 PM
To: arslist@ARSLIST.ORG
Subject: CI Name - Computer Systems

Hi everyone,

We currently have the CMDB installed, but are not using it to its greatest 
potential.  We are only manually imported and updating the CI's as people see 
fit.  The initial owner of this process had the Tag Number and the CI Name as 
the same thing - the tag number of the CI.  Nice to have duplicate data!

They now would like to change the CI Name to be something more meaningful:
1. As we are on 7.0 and it shows the CI Name in the CI Viewer 2. Because 
virtual machines do not have tag numbers

What is everyone else using as the CI Name in the Computer Systems form?

Thanks!

Greg

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