Retrieve them for what use (who, how, for what purpose, etc)? Also, how did you archive them?
Jack Covert Corporate IT Remedy Support Team Remedy Support Team Home Page http://collaborate.mckesson.com/sites/esm/remedy Remedy Q&A Sessions on Thursdays @ 10:30 AM PT Details on Remedy Support Team Home Page -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of ITN (Amanullah Bashir Ahmed) Sent: Monday, April 19, 2010 8:47 PM To: arslist@ARSLIST.ORG Subject: how to retrieve incidents which are already been archived --_000_354D5B2EE4BDEB42BD219673F21AAA1B766A97WITEXVS1uaeemirat_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable Hi there, I have successfully archived the incidents. How to retrieve those incidents= which are already been archived? Thanks in advance Thanks & Regards Amanullah Software Consultant Thanks & Regards Amanullah Software Consultant IT Application and Enterprise Management Emirates NBD Desk: +971 4 2092634 Mobile: +971 50 2182455 DISCLAIMER: "This e-mail message including any of its attachments is intended solely fo= r the addressee(s) and may contain privileged information. If you are not t= he addressee or you have received this email message in error, please notif= y the sender who will remove your details from its database. You are not au= thorized to read, copy, disseminate, distribute or use this e-mail message = or any attachment to it in any manner and must delete the email and destroy= any hard copies of it.=20 This e-mail message does not contain financial instructions or commitments = of any kind. Any views expressed in this message are those of the individua= l sender and do not necessarily reflect the views of Emirates NBD PJSC, or = any other related subsidiaries, entities or persons." ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" --_000_354D5B2EE4BDEB42BD219673F21AAA1B766A97WITEXVS1uaeemirat_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr= osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" = xmlns:x=3D"urn:schemas-microsoft-com:office:excel" xmlns:p=3D"urn:schemas-m= icrosoft-com:office:powerpoint" xmlns:a=3D"urn:schemas-microsoft-com:office= :access" xmlns:dt=3D"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s=3D"= uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs=3D"urn:schemas-microsof= t-com:rowset" xmlns:z=3D"#RowsetSchema" xmlns:b=3D"urn:schemas-microsoft-co= m:office:publisher" xmlns:ss=3D"urn:schemas-microsoft-com:office:spreadshee= t" xmlns:c=3D"urn:schemas-microsoft-com:office:component:spreadsheet" xmlns= :odc=3D"urn:schemas-microsoft-com:office:odc" xmlns:oa=3D"urn:schemas-micro= soft-com:office:activation" xmlns:html=3D"http://www.w3.org/TR/REC-html40" = xmlns:q=3D"http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc=3D"http://m= icrosoft.com/officenet/conferencing" xmlns:D=3D"DAV:" xmlns:Repl=3D"http://= schemas.microsoft.com/repl/" xmlns:mt=3D"http://schemas.microsoft.com/share= point/soap/meetings/" xmlns:x2=3D"http://schemas.microsoft.com/office/excel= /2003/xml" xmlns:ppda=3D"http://www.passport.com/NameSpace.xsd" xmlns:ois= =3D"http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir=3D"http://= schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds=3D"http://www.w3= .org/2000/09/xmldsig#" xmlns:dsp=3D"http://schemas.microsoft.com/sharepoint= /dsp" xmlns:udc=3D"http://schemas.microsoft.com/data/udc" xmlns:xsd=3D"http= ://www.w3.org/2001/XMLSchema" xmlns:sub=3D"http://schemas.microsoft.com/sha= repoint/soap/2002/1/alerts/" xmlns:ec=3D"http://www.w3.org/2001/04/xmlenc#"= xmlns:sp=3D"http://schemas.microsoft.com/sharepoint/" xmlns:sps=3D"http://= schemas.microsoft.com/sharepoint/soap/" xmlns:xsi=3D"http://www.w3.org/2001= /XMLSchema-instance" xmlns:udcs=3D"http://schemas.microsoft.com/data/udc/so= ap" xmlns:udcxf=3D"http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udc= p2p=3D"http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf=3D"http:/= /schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss=3D"http://sche= mas.microsoft.com/office/2006/digsig-setup" xmlns:dssi=3D"http://schemas.mi= crosoft.com/office/2006/digsig" xmlns:mdssi=3D"http://schemas.openxmlformat= s.org/package/2006/digital-signature" xmlns:mver=3D"http://schemas.openxmlf= ormats.org/markup-compatibility/2006" xmlns:m=3D"http://schemas.microsoft.c= om/office/2004/12/omml" xmlns:mrels=3D"http://schemas.openxmlformats.org/pa= ckage/2006/relationships" xmlns:spwp=3D"http://microsoft.com/sharepoint/web= partpages" xmlns:ex12t=3D"http://schemas.microsoft.com/exchange/services/20= 06/types" xmlns:ex12m=3D"http://schemas.microsoft.com/exchange/services/200= 6/messages" xmlns:pptsl=3D"http://schemas.microsoft.com/sharepoint/soap/Sli= deLibrary/" xmlns:spsl=3D"http://microsoft.com/webservices/SharePointPortal= Server/PublishedLinksService" xmlns:Z=3D"urn:schemas-microsoft-com:" xmlns:= st=3D"" xmlns=3D"http://www.w3.org/TR/REC-html40"> <head> <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; charset=3Dus-ascii"> <meta name=3DGenerator content=3D"Microsoft Word 12 (filtered medium)"> <style> <!-- /* Font Definitions */ @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0in; margin-bottom:.0001pt; font-size:11.0pt; font-family:"Calibri","sans-serif";} a:link, span.MsoHyperlink {mso-style-priority:99; color:blue; text-decoration:underline;} a:visited, span.MsoHyperlinkFollowed {mso-style-priority:99; color:purple; text-decoration:underline;} span.EmailStyle17 {mso-style-type:personal-compose; font-family:"Calibri","sans-serif"; color:windowtext;} .MsoChpDefault {mso-style-type:export-only;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in;} div.Section1 {page:Section1;} --> </style> <!--[if gte mso 9]><xml> <o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" /> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext=3D"edit"> <o:idmap v:ext=3D"edit" data=3D"1" /> </o:shapelayout></xml><![endif]--> </head> <body lang=3DEN-US link=3Dblue vlink=3Dpurple> <div class=3DSection1> <p class=3DMsoNormal><span style=3D'color:#1F497D'>Hi there,<o:p></o:p></sp= an></p> <p class=3DMsoNormal><span style=3D'color:#1F497D'>I have successfully arch= ived the incidents. How to retrieve those incidents which are already been archived?= <o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span>= </p> <p class=3DMsoNormal><span style=3D'color:#1F497D'>Thanks in advance<o:p></= o:p></span></p> <p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span>= </p> <p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span>= </p> <p class=3DMsoNormal><span style=3D'color:#1F497D'><o:p> </o:p></span>= </p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Thanks = & Regards<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'><o:p>&n= bsp;</o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Amanull= ah<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Software Consultant <o:p></o:p></span></p> <p class=3DMsoNormal><o:p> </o:p></p> <p class=3DMsoNormal><o:p> </o:p></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Thanks = & Regards<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'><o:p>&n= bsp;</o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Amanull= ah<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Software Consultant <o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>IT Appl= ication and Enterprise Management<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Emirate= s NBD<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Desk: += 971 4 2092634<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:10.0pt;color:#1F497D'>Mobile:= +971 50 2182455<o:p></o:p></span></p> <p class=3DMsoNormal><o:p> </o:p></p> </div> <br><br> DISCLAIMER:"This e-mail message including any of its attachments is intende= d solely for the addressee(s) and may contain privileged information. If yo= u are not the addressee or you have received this email message in error, p= lease notify the sender who will remove your details from its database. You= are not authorized to read, copy, disseminate, distribute or use this e-ma= il message or any attachment to it in any manner and must delete the email = and destroy any hard copies of it.=20 This e-mail message does not contain financial instructions or commitments = of any kind. Any views expressed in this message are those of the individua= l sender and do not necessarily reflect the views of Emirates NBD PJSC, or = any other related subsidiaries, entities or persons." </body> </html> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ --_000_354D5B2EE4BDEB42BD219673F21AAA1B766A97WITEXVS1uaeemirat_-- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"