Hi,

Has anyone installed ITSM 7.6 Patch 2 as an upgrade from 7.0.3 patch 9?


I get an error when it installs the ITSM Extensions.


Install Exit Code: 1
--------------------------------------------------------
  The Run Extensions error(s) are as follows :-
  --------------------------------------------------------
  ITSM-CMDB extension #1 : Extension upgraded.

  ITSM-CMDB extension #1 : Extension in running state. Contact BMC
Customer Support.

  --------------------------------------------------------

Any ideas on how I can get past this hump?

Environment
ARS 7.5 Patch 4
CMDB 7.6 Patch 1
ITSM 7.0.03 Patch 9 with ITSM compatibility Patch installed
SLM 7.6 Patch 1
Windows Server 2003
SQL 2005

Thanks

Tim

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"

Reply via email to