BMC sent me a good step by step, that included patch levels (It was a kb on going from 7.0.02 patch 4 to 7.6).
If I can find a copy I will post it. Take care, Howard On Mon, Apr 26, 2010 at 1:43 PM, Hulmes, Timothy W Mr CTR US USA IMCOM < timothy.hul...@us.army.mil> wrote: > Hi, > > > Has anyone installed ITSM 7.6 Patch 2 as an upgrade from 7.0.3 patch 9? > > > I get an error when it installs the ITSM Extensions. > > > Install Exit Code: 1 > -------------------------------------------------------- > The Run Extensions error(s) are as follows :- > -------------------------------------------------------- > ITSM-CMDB extension #1 : Extension upgraded. > > ITSM-CMDB extension #1 : Extension in running state. Contact BMC > Customer Support. > > -------------------------------------------------------- > > Any ideas on how I can get past this hump? > > Environment > ARS 7.5 Patch 4 > CMDB 7.6 Patch 1 > ITSM 7.0.03 Patch 9 with ITSM compatibility Patch installed > SLM 7.6 Patch 1 > Windows Server 2003 > SQL 2005 > > Thanks > > Tim > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
