I have done 6 of them so far and with customizations, data, install, bug fixes, Notification adjustments, new configurations etc.. The average has been about 3 months. Now of course this greatly depends on how good your 7.1 data is and how many customizations you have.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ramey, Anne Sent: Wednesday, May 05, 2010 3:06 PM To: arslist@ARSLIST.ORG Subject: Re: AR System 7.5 and ITSM 7.6 Upgrade Effort Estimates That's what we are looking at upgrading from/to. How much data do you have (so I can guess-timate how long our upgrade might take)? Anne Ramey E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Hulmes, Timothy W Mr CTR US USA IMCOM Sent: Wednesday, May 05, 2010 11:56 AM To: arslist@ARSLIST.ORG Subject: Re: AR System 7.5 and ITSM 7.6 Upgrade Effort Estimates We just Recently went from ARS7.1/CMDB2.1/ITSM7.0.03 to ARS7.5/CMDB7.6/ITSM7.6 in a test environment. The ARS portion took 40 minutes, the CMDB portion took 4 hours and the ITSM portion.....are you ready for this 23 hours. I kid you not. Tim -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jiri Pospisil Sent: Wednesday, April 28, 2010 6:09 AM To: arslist@ARSLIST.ORG Subject: AR System 7.5 and ITSM 7.6 Upgrade Effort Estimates ** ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Please Read The Disclaimer At The Bottom Of This Email ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hi, I have been tasked to provide some effort estimates for upgrading our Remedy environment from ARS 7.0.1 to 7.5 and ITSM applications from 7.0.1 to 7.6 (including CMDB upgrade). I was wondering if anybody who have been through a similar upgrade could share their experience. Would be interesting to know not only time spent on the Remedy technical side, but also what re-training was required/given to users and what other technical/non-technical resources you had to use during the upgrade. Thanks Jiri Pospisil Remedy Specialist LCH.Clearnet <blockedhttp://www.lchclearnet.com/> ************************************************************************ ************************* This email is intended for the named recipient(s) only. Its contents are confidential and may only be retained by the named recipient(s) and may only be copied or disclosed with the consent of LCH.Clearnet Limited. If you are not an intended recipient please delete this e-mail and notify postmas...@lchclearnet.com. The contents of this email are subject to contract in all cases, and LCH.Clearnet Limited makes no contractual commitment save where confirmed by hard copy. LCH.Clearnet Limited accepts no liability, including liability for negligence, in respect of any statement in this email. LCH.Clearnet Limited, Registered Office: Aldgate House, 33 Aldgate High Street, London EC3N 1EA. Recognised as a Clearing House under the Financial Services & Markets Act 2000. Reg in England No.25932 Telephone: +44 20 7426 7000 Internet: http://www.lchclearnet.com ************************************************************************ ************************* _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
