Roger - No training at this company; an ugly reality. Upgrading might be possible but I just installed SRM 2.2 a few months ago. I haven't read the SRM 7.6 docs to see if something like this would be much easier at that point.
I knew I was looking at a ton of Active Links. Thanks for the suggestion about just putting the fields on the Change form. From the multiple suggestions here I can tell I have some more thinking to do about this before jumping in whole hog. As for your next post of "I assume you would have it open the related Service Request that could be related to multiple Changes." - My goal is to have one SR that relates to one Change. Perhaps my lack of Remedy development understanding is making me think this result is easier said than done. The work on the Change would be done by one person, not multiple people. Which is why I am hoping to get by with one Change. Thanks, Christine On May 10, 2:27 pm, Roger Justice <rjust2...@aol.com> wrote: > My first question is "Have you been to SRM training?" my second question is > "Can you upgrade to SRM 7.6?" You will either need to make these character > fields with multi pick menus or create a lot of Active Links that will change > the check box into a character field that will be pushed to > CHG:Infrastructure Change. You would also need to create multiple changes > with the appropriate details. If you are going to add 140 check boxes to the > CHG:Infrastructure Change form then you can pass the details without having > to use character fields. > > > > -----Original Message----- > From: Christine <christineperryi...@yahoo.com> > To: arsl...@arslist.org > Sent: Mon, May 10, 2010 5:14 pm > Subject: Mulitple Check boxes on Advance Interface Forms > > Has anyone used an AIF to create a form with a long list of checkboxes > hat indicate a users request for application access? I need to > eplace a java web based form with an SRD. The web form is going away > ecause of two companies merging; the web form is now considered by > anagement something close to nuclear waste and it must be replaced. > orks great, has for years, but needs to be gone. > I have a basic AIF form (copy of the original) working at a very basic > evel. I have values from the Mapped 10-27 and Mapped 28 – 47 tabs > uccessfully being sent to just the Detailed Description (Notes) field > n the HPD:Help Desk form. That isn’t a lot but at least the base > rocess is working. From here, it gets a bit more complicated and I > et lost. > I need to create an AIF that would be a list of checkbox fields with > itles such as ‘General Ledger’, ‘Accounts Payable’, ‘Order > anagement’, ‘Inventory Control’ and ‘Work in Progress’. If a person > hecked the boxes next to ‘Accounts Payable’ and ‘Inventory Control’ I > eed to indicate this somehow in the HPD:Help Desk form. > This being my first major foray into the AIF I’m wondering what is the > est way to get the data to the HPD:HelpDesk form. > My total list of checkboxes is somewhere around 140 (Placed in > ections of course. It is going to be a lengthy listing of Oracle > pplications Responsibilities). Does anyone know how to make such a > engthy checkbox listing work? The SRM 2.2 Admin guide (Pg 341) says > If an end user response requires a selection field those fields can > e placed on the Your Fields tab, and additional workflow with an > xecution order of zero can be created to set the field values on the > apped tab to the value of those fields. This would be done with the > idden fields that are not used to pose questions to the end user. > his allows those data types to be mapped automatically using the pre- > efined mapping”. > What hidden fields? The ‘Mapped’ tab only has 9 fields and I don’t > hink I can I add fields to the Mapped tab. > One last question here – once the form is correct, how do I get the > ields to appear as choices in the AOT ‘Add Target Data’ option? > Any help would be greatly appreciated. Though I may need to read your > esponse several times before understanding it since I’m much more of > Remedy Admin than a developer. > _______________________________________________________________________________ > NSUBSCRIBE or access ARSlist Archives atwww.arslist.org > ttend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > attend wwrug10www.wwrug.comARSlist: "Where the Answers Are" > > -- > You received this message because you are subscribed to the Google Groups > "Remedy ARS" group. > To post to this group, send email to arsl...@googlegroups.com. > To unsubscribe from this group, send email to > arslist+unsubscr...@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/arslist?hl=en.- Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
