Firstly, I never bother to map the data onto the back-end application form if the Request is generated using an Advanced Interface Form.
All I do is display a button/hyperlink when the Change/Incident/Work Order/ Release etc.... is created using Advanced Interface Form. The form is opened dynamically based on the Service Request Definition. For all other Standard Requests, we display the Request Details which already has all the information. Christine -"Add Target Data" is fetching information from "SYS:Form Field Selection". I wouldn't recommend customizing or even worry about this for one Service Request Definition. Add as many fields as you want on the Advanced Interface Form and have work-flow to open that form directly from the back-end application. Thanks Mahesh On Mon, May 10, 2010 at 4:29 PM, Roger Justice <rjust2...@aol.com> wrote: > ** I assume you would have it open the related Service Request that could > be related to multiple Changes. > > > > -----Original Message----- > From: Mahesh <mchand...@gmail.com> > To: arslist@ARSLIST.ORG > Sent: Mon, May 10, 2010 5:22 pm > Subject: Re: Mulitple Check boxes on Advance Interface Forms > > ** Why not use Advanced Interface Form "without backend mapping" and have > a button to open the form from the backend application (Incident/Work > Order/Change/Release) > > This will even avoid duplication of data. > > Thanks > Mahesh > > On Mon, May 10, 2010 at 4:14 PM, Christine > <christineperryi...@yahoo.com>wrote: > >> Has anyone used an AIF to create a form with a long list of checkboxes >> that indicate a users request for application access? I need to >> replace a java web based form with an SRD. The web form is going away >> because of two companies merging; the web form is now considered by >> management something close to nuclear waste and it must be replaced. >> Works great, has for years, but needs to be gone. >> >> I have a basic AIF form (copy of the original) working at a very basic >> level. I have values from the Mapped 10-27 and Mapped 28 – 47 tabs >> successfully being sent to just the Detailed Description (Notes) field >> on the HPD:Help Desk form. That isn’t a lot but at least the base >> process is working. From here, it gets a bit more complicated and I >> get lost. >> >> I need to create an AIF that would be a list of checkbox fields with >> titles such as ‘General Ledger’, ‘Accounts Payable’, ‘Order >> Management’, ‘Inventory Control’ and ‘Work in Progress’. If a person >> checked the boxes next to ‘Accounts Payable’ and ‘Inventory Control’ I >> need to indicate this somehow in the HPD:Help Desk form. >> >> This being my first major foray into the AIF I’m wondering what is the >> best way to get the data to the HPD:HelpDesk form. >> >> My total list of checkboxes is somewhere around 140 (Placed in >> sections of course. It is going to be a lengthy listing of Oracle >> Applications Responsibilities). Does anyone know how to make such a >> lengthy checkbox listing work? The SRM 2.2 Admin guide (Pg 341) says >> “If an end user response requires a selection field those fields can >> be placed on the Your Fields tab, and additional workflow with an >> execution order of zero can be created to set the field values on the >> Mapped tab to the value of those fields. This would be done with the >> hidden fields that are not used to pose questions to the end user. >> This allows those data types to be mapped automatically using the pre- >> defined mapping”. >> >> What hidden fields? The ‘Mapped’ tab only has 9 fields and I don’t >> think I can I add fields to the Mapped tab. >> >> One last question here – once the form is correct, how do I get the >> fields to appear as choices in the AOT ‘Add Target Data’ option? >> >> Any help would be greatly appreciated. Though I may need to read your >> response several times before understanding it since I’m much more of >> a Remedy Admin than a developer. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" >> > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
