It sometimes happens that application permissions get kind of corrupted or take up residence outside the cache. Have you tried dropping and re-adding the CM permissions for that user?
Rick On Wed, May 19, 2010 at 9:46 AM, Enslin Van Blerk - MWEB <evanbl...@mweb.com > wrote: > ** > > Hi Everyone > > > > I have a user on our system with exactly the same access configurations as > his team members; however this person does not see the Approvers TAB in the > Change form. > > > > I found an Active Link CHG:CRQ:ICSubmitter_111_HidePages which is hiding > the Approver TAB for this user and I don’t know why? <J I am going crazy.> > > > > *The RunIf qualification*: > > (($OPERATION$ = "CREATE" ) AND (NOT ($GROUPS$ LIKE "%Infrastructure > Change Master%" )) AND (NOT ($GROUPS$ LIKE "%Infrastructure Change User%" > )) AND ($GROUPS$ LIKE "%Infrastructure Change Submit%" )) OR ( > 'z1G_CHGShowApprovers' = "No") > > > > *“Group List” in the User form for both employees*. > > Infrastructure Change User 1000000039 General Access Asset Viewer Incident > User Unrestricted Access > > > > Can anyone give me some assistance or guidance with this? > > > > I will open a change window in create(New), at this stange the approver TAB > is hidden for all. Then I will press F3 to go to (Search) mode and this is > when the active link incorrectly runs for this ONE user? > > > > <ACTL> Checking CHG:CRQ:ICSubmitter_111_HidePages (111) > > <ACTL> -> Passed qualification -- perform if actions > > <ACTL> 0: Set Characteristics > > <ACTL> For field -- Approvers (301890300) > > <ACTL> Change field to hidden > > <ACTL> 1: Set Characteristics > > <ACTL> For field -- z2NI_CreateIncident (301797800) > > <ACTL> Change field to hidden > > <ACTL> 2: Set Characteristics > > <ACTL> For field -- z2NI_CreateKnownError (1000005697) > > <ACTL> Change field to hidden > > <ACTL> 3: Set Characteristics > > <ACTL> For field -- z2NI_CreateProblem (1000005696) > > <ACTL> Change field to hidden > > > > > > > > > > Regards > > *Enslin van Blerk*** > > > > > ------------------------------ > > [image: footer (34K)] <http://www.mweb.co.za/productsservices/> > > This electronic communication and the attached file(s) are subject to a > disclaimer which can be accessed on the following link: > Disclaimer<http://www.mweb.co.za/disclaimer> > - or copy the following URL into your browser - > http://www.mweb.co.za/disclaimer. If you are unable to view the > disclaimer, please contact ab...@mweb.com <ab...@mweb.com> for a copy. > ------------------------------ > > > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
