OK, very nice. And very clear for those of use without the BCAC. Thanks for the update.
On May 25, 2010, at 1:37 PM, strauss wrote: > ** > According to support, “The Asset Software Usage plugin is dependent on the > BCAC (BMC Configuration Automation for Clients) Federated Data Class > (BCAC_SoftwareUsage). For the 7.6 release this federated class will be used > as the only data source provider of software usage. If you do not use BCAC > the AST:ConfigUsageProvider form will not hold any data, which causes the > plugin to report an erroneous error.“ > > > > They sent me an updated AstSoftUsagePlugin.jar that changes the error message > to: > > > > 2010-05-17 12:05:52,687 WARN [pool-2-thread-4] > com.bmc.itsm.asset.swusage.plugin.AssetSoftwareUsagePlugin > (AssetSoftwareUsagePlugin.java:216) - The form AST:ConfigUsageProvider > doesn't contain namespace/class name value of Federated class. The plugin > RMDY.ITSM.ASSET.SOFTWAREUSAGE has not been initialized. > > > > Christopher Strauss, Ph.D. > Call Tracking Administration Manager > University of North Texas Computing & IT Center > http://itsm.unt.edu/ > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org] On Behalf Of sphilben > Sent: Tuesday, May 25, 2010 12:14 PM > To: arslist@ARSLIST.ORG > Subject: Wierd Plugin Server behavior > > > > ** > > Env: > > Windows 7 64-bit > > SQL Server 2008 SP2 (?) > > > > I recently installed arsystem 7.5 p4 along with all the latest cmdb (7.6) and > itsm (7.6 p1) stuff . I wasn't able to add an asset through the Asset > Mangement console because I was getting plugin server errors. Turns out > JAVA_HOME was not set. I set that and now the plugin server seems to come up > but it complains about the following: > > > > 2010-05-25 12:50:38,571 WARN [main] com.bmc.arsys.pluginsvr.d.b (?:?) - > INFO: Java plug-in server is initializing all plug-ins for 5 core threads. > Please wait ... > 2010-05-25 12:50:38,653 ERROR [pool-2-thread-2] > com.bmc.itsm.asset.swusage.plugin.AssetSoftwareUsagePlugin > > > > (AssetSoftwareUsagePlugin.java:156) - AssetSoftwareUsagePlugin initialization > failed with the following exception: > java.lang.RuntimeException: The field [_Integration_ID] has not be found on > [BMC.CORE:BMC_BaseElement] form.Check namespace value on > AST:ConfigUsageProvider form. > > > > > > Ignoring the incorrect use of the verb "to be" in the above, I went ahead and > tried to look in AST:ConfigUsageProvider only to find out that the form will > not come up in Seach mode. So that didn't work. > > > > Next I looked on the BMC.CORE:BMC_BaseElement form for the _Integration_ID > field and was not able to find it. Shocking, I know. > > > > > > So what does this all mean. I still can't add assets because I get a > > > > ARERR [8760] Cannot establish a network connection to the AR System Plug-In > server : BMC.FILTERAPI.NORM.ENGINE > > error. > > > > Anyone having issues with CMDB 7.6 integration with Asset 7.6? > > > > -scott > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
