Yes, you could call it a scripted install rather than silent - you provide a text file that contains the answers to the prompts you would fill in during the GUI install. The same installer is used, it just does not display the interface.
Mark From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: 08 June 2010 04:58 To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS ** And the disk space required by the silent installer (for temp files) is the same as that required by the graphical counterpart? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Easter, David Sent: Monday, June 07, 2010 11:31 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS ** The silent installer is quicker only inasmuch as you don't need to manually answer the questions - because you set up all the answers in the silent install file ahead of time. Other than that, it's the same installer. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Monday, June 07, 2010 7:17 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS ** Interesting.. Does it take shorter times to install it using the silent installer function than the graphical one? The graphical one is really slow at times and requires a lot more free disk space while installing than the script installers used to in the past.. For better or for worse its a resource hog generally speaking - but it gave me a good reason to help me get extra disk space that's always nice to have on a couple of projects.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Easter, David Sent: Monday, June 07, 2010 9:51 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS ** 1. It no longer is a script based installer, it now requires x windows enabled That's not completely accurate - there is a silent installer function that does not require X-windows and it can be executed from a larger script. In fact, BMC uses BMC Atrium Orchestrator and BMC BladeLogic scripts internally to do installations of AR System and ITSM on demand from internal consumers without the need for a graphical client terminal session. But even without those additional solutions, one can always just run the silent installer manually without needing X-windows. -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza Sent: Monday, June 07, 2010 4:13 PM To: arslist@ARSLIST.ORG Subject: Re: Upgrade ARS ** Rezaul, The only major difference is the way the installer runs.. It no longer is a script based installer, it now requires x windows enabled. You need to make sure you have your client terminal session that you are using to run the installer, setup for x windows. If you are using Putty, you can use Xming server and Xming Portable Putty that you can run graphical programs from. Its a freeware and you should find the two installers for the server and the portable putty terminal installer online.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Haque, Rezaul R Sent: Monday, June 07, 2010 3:16 PM To: arslist@ARSLIST.ORG Subject: Upgrade ARS ** Hi, I am trying to gather some requirement and information for upgrading ARS from 7.0.1 patch2 to 7.5 patch 5 before I start. Our server is on Solaris 10 and oracle 11g is our database. We also have 7.0.1 patch2 ITSM suite which we are not planning to upgrade now. Any steps or information's will be very helpful. Thanks Rezaul E-MAIL CONFIDENTIALITY NOTICE: The contents of this e-mail message and any attachments are intended solely for the addressee(s) and may contain confidential and/or legally privileged information. If you are not the intended recipient of this message or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message and any attachments. 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