While that is true, I have had issues in the past with using versions higher
than recommended for web based apps. For e.g. I remember Tomcat 5.5.26 being
a problem while sub version 25 and sub version 27 worked well..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Debnath, Prijit
  Sent: Wednesday, June 09, 2010 6:04 AM
  To: arslist@ARSLIST.ORG
  Subject: Re: Installing RKM 7.5


  **
  Hi,

  For RKM 7.5, the minimum version of Tomcat required is 5.5.x. The
Compatibility Matrix is available here.



  Also, for ARS, the minimum version of tomcat required is 5.5.28. The Comp
Matrix is available here.



  Traditionally, "AR System supports the listed version of vendor products
or higher", so Tomcat 6 should work.



  Thanks,

  Prijit Debnath

  Product Manager, Remedy A R System



  From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
  Sent: Tuesday, June 08, 2010 8:15 PM
  To: arslist@ARSLIST.ORG
  Subject: Re: Installing RKM 7.5



  **

  I haven't checked the compatibility matrix, but am wondering loud if
Tomcat 6 is compatible with RKM 7.5 or even ARS Mid-Tier for that matter?



  I know that it works with Tomcat 5.5.25



  Joe

    -----Original Message-----
    From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org]on Behalf Of Halleux, Jean-Louis
    Sent: Tuesday, June 08, 2010 3:02 AM
    To: arslist@ARSLIST.ORG
    Subject: Installing RKM 7.5

    **

    Hello,



    I try to install RKM 7.5 patch 1 on Oracle 10g. I use jdk/jre 1.6 and
Tomcat 6.0. The installation succeeds, but the post_installation fails, when
trying to connect to Oracle. I always receive an error 0RA-01017 (invalid
user/password), though I am quite sure my password is correct. I tried the
jdbc connection strings like : <host>:<port>:<sid> and also tried the full
description coming from tnsnames.ora (description=(addresslist=.). I also
tried to change the ojdbc*.jar file to more recent version in the lib
directory of RKM, and in the lib directory of tomcat, I still get ORA-01017.



    Any tip ?



    Thanks a lot.

    Jean-Louis Halleux

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