Ron, http://support.microsoft.com/kb/885654 has a great write-up on this. The KB article mentions permissions issues on registry keys and shows how to resolve them. I'm working it right now and I'll let you know my result.
Thanks, Gary Opela, Jr. Sr. Remedy Engineer Avaya Phone Admin RSP Cert, Sec+ COMM: 405 582 4272 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Smith, Ron [TBC] Sent: Thursday, June 03, 2010 3:45 PM To: arslist@ARSLIST.ORG Subject: IIS config being corrupted We have two brand new Win 2003 VMWare instances that serve as our Midtier servers. We are running version 6.3 Patch 21 of both Midtier and AR server. These were brought up in January, one for our Production environment and one for our Development environment. Back in April, our Production servers IIS configuration became corrupt. It would not start back up. In the event logs, we saw that it was a slow degradation starting a 7-10 days prior, where it began having to restart IIS. After that period, IIS would no longer start up and our users got the error of Service Unavailable. We swapped our Dev server into Prod, and rebuilt the old Prod server into the new Dev server. Another 6 weeks go by and the new Prod Server had the same issue, completely shutting down on Memorial day. So we swapped out the servers again, taking the Dev server and making it the Prod server. I have a gut feeling that we will see this again. The previous servers were running Windows 2000, and ran flawlessly for 5 years. We are tentatively upgrading later this year, but I really do not want to go through this exercise every 6 weeks until we finally have them upgraded. Has anyone seen this kind of behavior? Thanks in advance, Ron Smith Remedy/Web Developer Providence Health & Services OR ron.sm...@providence.org 503-216-7866 ________________________________ This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
