We're on a new install of Remedy ARS. Here's the vital stats: Suse Linux = AR Server OS
Remote Oracle DB (Oracle 10g RAC) AR Server 7.5 patch 005 Non-root install I've only gotten through the AR Install. It installed with no errors. When the server tries to start I keep getting this error: ARMonitor child process (pid:3719) started. ./arplugin LD_LIBRARY_PATH=/remedy/ar/bin:/remedy/ar/pluginsvr:/remedy/ar/arealdap: /remedy/ar/ardbcldap:/remedy/ar/bin:/remedy/ar/pluginsvr:/remedy/ar/ardb cldap:/remedy/ar/arealdap:/remedy/ar/webserviceplugin:/remedy/oracle/pro duct/client/10204.1/lib:/remedy/ar/jdk1.6.0_20/jre/bin:/usr/lib:/lib Action Request System(R) Plug-In Server Version 7.5.00 Patch 005 201005111542 (c) Copyright 2001-2009 BMC Software, Inc. Action Request System(R) Signal Daemon Version 7.5.00 Patch 005 201005111542 (c) Copyright 2000-2009 BMC Software, Inc. (ARNOTE 0) ARMonitor child process (pid:3719) died with 136. And the signal is 8. (paths above changed since they are considered proprietary but you get the idea....) The LD_LIBRARY_PATH appears to have everything in it that it needs. Support has reviewed our ar.conf file and had us try a few things but so far we have not solved the problem. Also, when I attempt to invoke the plug-in server directly using the line in armonitor.conf I get this error: /remedy/ar/bin/arplugin: error while loading shared libraries: libarcrypto.so: cannot open shared object file: No such file or directory The libarcrypto.so file exists and is in the /ar/bin directory. We have a supported version of Java installed. William Rentfrow Principal Consultant, StrataCom Inc. wrentf...@stratacominc.com Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> Blog, www.williamrentfrow.com <http://www.williamrentfrow.com/> 715-410-8156 C _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
