okay I am doing the same thing now.  I will let you know what I find out
to.  So if it does delete custom fields whats the best option export the
data and then import it back in after you add back your custom fields?

On Fri, Jun 18, 2010 at 1:10 PM, Ramey, Anne <anne.ra...@nc.gov> wrote:

> **
>
> If I remember correctly, it deletes the custom fields on the change form.
> Most of the others it is supposed to preserve, but it will remove them from
> view.  I am in the middle of this upgrade now, and have not had ITSM install
> successfully yet.  Once I do, I suppose I'd be able to give a better answer.
>
>
>
> Anne Ramey
>
> ***********************************
>
> *E-mail correspondence to and from this address may be subject to the
> North Carolina Public Records Law and may be disclosed to third parties only
> by an authorized State Official.*
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Kevin Begosh
> *Sent:* Friday, June 18, 2010 12:31 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* ITSM 7.6 Upgrade
>
>
>
> **
>
> I am about to start a ITSM 7.6 upgrade from 7.03 Patch 9.  I thought I
> remember someone posting that when they upgraded it deleted their custom
> fields.
>
>
>
> Is that right?
>
> --
> Kevin Begosh
>
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_
> _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_




-- 
Kevin Begosh

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