Probably, yes. If you want to keep the data, of course. We have some bad customizations that we are looking forward to going away--we are going to try and convince the users they don't need them this time because the new views, etc will do it better.
Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin Begosh Sent: Friday, June 18, 2010 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.6 Upgrade ** okay I am doing the same thing now. I will let you know what I find out to. So if it does delete custom fields whats the best option export the data and then import it back in after you add back your custom fields? On Fri, Jun 18, 2010 at 1:10 PM, Ramey, Anne <anne.ra...@nc.gov<mailto:anne.ra...@nc.gov>> wrote: ** If I remember correctly, it deletes the custom fields on the change form. Most of the others it is supposed to preserve, but it will remove them from view. I am in the middle of this upgrade now, and have not had ITSM install successfully yet. Once I do, I suppose I'd be able to give a better answer. Anne Ramey *********************************** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Kevin Begosh Sent: Friday, June 18, 2010 12:31 PM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: ITSM 7.6 Upgrade ** I am about to start a ITSM 7.6 upgrade from 7.03 Patch 9. I thought I remember someone posting that when they upgraded it deleted their custom fields. Is that right? -- Kevin Begosh _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ _attend WWRUG10 www.wwrug.com<http://www.wwrug.com/> ARSlist: "Where the Answers Are"_ -- Kevin Begosh _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
