unfortuantly we have things that just cannot go away. On Fri, Jun 18, 2010 at 4:09 PM, Ramey, Anne <anne.ra...@nc.gov> wrote:
> ** > > Probably, yes. If you want to keep the data, of course. We have some bad > customizations that we are looking forward to going away--we are going to > try and convince the users they don't need them this time because the new > views, etc will do it better. > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Kevin Begosh > *Sent:* Friday, June 18, 2010 2:04 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: ITSM 7.6 Upgrade > > > > ** okay I am doing the same thing now. I will let you know what I find out > to. So if it does delete custom fields whats the best option export the > data and then import it back in after you add back your custom fields? > > On Fri, Jun 18, 2010 at 1:10 PM, Ramey, Anne <anne.ra...@nc.gov> wrote: > > ** > > If I remember correctly, it deletes the custom fields on the change form. > Most of the others it is supposed to preserve, but it will remove them from > view. I am in the middle of this upgrade now, and have not had ITSM install > successfully yet. Once I do, I suppose I'd be able to give a better answer. > > > > Anne Ramey > > *********************************** > > *E-mail correspondence to and from this address may be subject to the > North Carolina Public Records Law and may be disclosed to third parties only > by an authorized State Official.* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arsl...@arslist.org] *On Behalf Of *Kevin Begosh > *Sent:* Friday, June 18, 2010 12:31 PM > *To:* arslist@ARSLIST.ORG > *Subject:* ITSM 7.6 Upgrade > > > > ** > > I am about to start a ITSM 7.6 upgrade from 7.03 Patch 9. I thought I > remember someone posting that when they upgraded it deleted their custom > fields. > > > > Is that right? > > -- > Kevin Begosh > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > > > > > -- > Kevin Begosh > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ -- Kevin Begosh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
