If it is a "Related To" relationship then I agree with Matt. It depends on what type of relationship it is. If it is a relationship that closes child tickets there will be a limitation based on the timeout settings within the ars server. As to the number it really depends on how fast your ars server/db server are at processing a request. We ran into a limitation around ~1500 duplicate child tickets. Yours may be more or less depending on the speed of the server.
Sean -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Monday, June 28, 2010 4:13 AM To: arslist@ARSLIST.ORG Subject: Re: What is the number maximum of incidents that can be related? In theory it is unlimited. The relationship is stored on an association table. In reality an incident can not be related to itself, nor to another incident more than once and so the limitation is the number of incidents submitted less itself. > > Hi > > I would like to know if some of you knows what is the number maximum of > incidents that can be related to an incident? > ITSM 7.0.3 > Best Regards > > > Lourdes Ortiz Sada > Infraestructura > > Oficina: +52 52412660 > Celular: 044 55 3011 9320 > > Visita www.quitze.com > > > Por favor borre este e-mail y notifíquenos inmediatamente si usted no es > el > destinatario previsto. Quitze no entra en contratos u obligaciones > contractuales vía correo electrónico, a menos que este contenido de otra > manera por escrito entre las partes que esta tratando > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
