Thanks for all your help your answers help me so much.

Best regards 


Lourdes Ortiz Sada
Infraestructura

Oficina: +52 52412660
Celular: 044 55 3011 9320

Visita www.quitze.com


Por favor borre este e-mail y notifíquenos inmediatamente si usted no es el
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-----Mensaje original-----
De: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] En nombre de Garrison, Sean (Norcross)
Enviado el: Lunes, 28 de Junio de 2010 09:21 a.m.
Para: arslist@ARSLIST.ORG
Asunto: Re: What is the number maximum of incidents that can be related?

If it is a "Related To" relationship then I agree with Matt.  It depends on
what type of relationship it is.  If it is a relationship that closes child
tickets there will be a limitation based on the timeout settings within the
ars server.  As to the number it really depends on how fast your ars
server/db server are at processing a request.  We ran into a limitation
around ~1500 duplicate child tickets.  Yours may be more or less depending
on the speed of the server.

Sean



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell
Sent: Monday, June 28, 2010 4:13 AM
To: arslist@ARSLIST.ORG
Subject: Re: What is the number maximum of incidents that can be related?

In theory it is unlimited. The relationship is stored on an association
table.

In reality an incident can not be related to itself, nor to another incident
more than once and so the limitation is the number of incidents submitted
less itself.

>
> Hi
>
> I would like to know if some of you knows what is the number maximum 
> of incidents that can be related to an incident?
> ITSM 7.0.3
> Best Regards
>
>
> Lourdes Ortiz Sada
> Infraestructura
>
> Oficina: +52 52412660
> Celular: 044 55 3011 9320
>
> Visita www.quitze.com
>
>
> Por favor borre este e-mail y notifíquenos inmediatamente si usted no 
> es el destinatario previsto. Quitze no entra en contratos u 
> obligaciones contractuales vía correo electrónico, a menos que este 
> contenido de otra manera por escrito entre las partes que esta 
> tratando
>
> ______________________________________________________________________
> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org 
> attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
>
>

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