your recovery tool is: - a database restore - a server restore
Even if BMC developed something to rollback an install or a patch, it's much better to rely on your own tools to recover the database and the server, because they are specific to your environment. Patching needs to be taken as seriously as an upgrade Guillaume ________________________________ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of Joe D'Souza [jdso...@shyle.net] Sent: Friday, July 09, 2010 2:11 PM To: arslist@ARSLIST.ORG Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010 ** I completely agree. An issue like this also highlights the need for BMC to develop a recovery tool to recover to a previous patch level, just in case recovery to a previous level is not possible through simple file replacement because the AR database structure has also been modified. Those who have already upgraded are lucky as it looks like the database structures have not been modified in either of these 2 mentioned patches so file replacements should pretty much work.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of Rick Cook Sent: Friday, July 09, 2010 2:02 PM To: arslist@ARSLIST.ORG Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010 ** Will its replacement be also named patch 5/10, or will it be given a new number? I would think it proper procedure to give it a new number, but this is not consistent with what BMC has been doing with its patches. I can think of at least one recent example where there were three different versions of the same patch (which, btw, makes life difficult for those of us trying to implement one of them). Rick On Fri, Jul 9, 2010 at 1:57 PM, Easter, David <david_eas...@bmc.com<mailto:david_eas...@bmc.com>> wrote: BMC thought it proper to issue a flash warning about the issue and to withdraw the patch until a fix could be put in place. The issue is described in the flash announcement: "A licensing and audit issue was fixed in AR System 7.5.00 patch 005 (SW00369044) and 7.1.00 patch 010 (SW00369045). The fix for this issue causes a higher than expected memory usage, which could result in the AR System server not responding. Until the issue is resolved, BMC is withdrawing the aforementioned patches and customers are instructed not to load them. BMC will send further communication when this problem is fixed." The effects will be seen more on 32-bit processes than on 64-bit processes. So if you're on AR System 7.5.00 on UNIX or Linux, the effects should be minimally seen. BMC hopes the fix will be available soon and the patches reissued. The fix will most likely be isolated to just replacing the AR System server executable. Official announcement can be found here: http://documents.bmc.com/supportu/documents/09/40/160940/160940.pdf -David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of patchsk Sent: Friday, July 09, 2010 10:48 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010 Hmm...I just applied revised patch5 just yesterday. Seems more work to me ahead. On Jul 9, 10:42 am, Guillaume Rheault <guilla...@dcshq.com<mailto:guilla...@dcshq.com>> wrote: > WOW.... > Where does the buck stop? > > Guillaume > > ________________________________ > From: Action Request System discussion list(ARSList) > [arsl...@arslist.org<mailto:arsl...@arslist.org>] on behalf of Tomasiewicz, > Mike (Information Technology) > [mike.tomasiew...@conagrafoods.com<mailto:mike.tomasiew...@conagrafoods.com>] > Sent: Friday, July 09, 2010 1:33 PM > To: arsl...@arslist.org<mailto:arsl...@arslist.org> > Subject: Re: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010 > > ** > Too late for us, unfortunately . my DEV server is a WRECK! > > .:Mike:. > > From: Action Request System discussion list(ARSList) > [mailto:arsl...@arslist.org<mailto:arsl...@arslist.org>] On Behalf Of > Shellman, David > Sent: Friday, July 09, 2010 12:13 PM > To: arsl...@arslist.org<mailto:arsl...@arslist.org> > Subject: AR System 7.5.00 Patch 005 and 7.1.00 Patch 010 > > ** > Hmm. Just received a support announcement for "the withdrawal of AR System > 7.5.00 Patch 005 and 7.1.00 Patch 010." > Dave > > Dave Shellman > > Phone: (717) 810-3687 > Fax: (717) 810-2124 > email: > dave.shell...@tycoelectronics.com<mailto:dave.shell...@tycoelectronics.com> > > Tyco Electronics > MS 161-043 > PO Box 3608 > Harrisburg, PA 17105-3607 _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
