Does anyone know a quick way to grant write access to all tickets for my user base? We are on the verge of a revolt after moving from ITSM 5.6 to 7.6.
Any thoughts would be appreciated. AR - 7.5 ITSM - 7.6 SQL 2005 Windows 2008 (64-bit) Thanks, Shane Buchholz Systems Analyst II - Remedy Information Services Operations Samaritan Health Services ________________________________ Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: "Where the Answers Are"
