Sorry one last confirmation. Will Classic Views still be supported in 7.6.04? 
I'm pretty sure I read that it was but it never hurts to confirm!


-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Joe Martin 
D'Souza
Sent: Mon 11/22/2010 10:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Recommend ARS 7.6.3 & ITSM 7.6.3 ?
 
Appreciate the correction again.. yes that is what I meant. There are also a 
couple of KB's describing actions that need to be manually performed one of 
which is applicable only if you have SLM installed, where you need to delete 
the SLM and HPD join and then recreate the data sources after the install..

Joe

From: Easter, David 
Sent: Monday, November 22, 2010 5:10 PM
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG 
Subject: Re: Recommend ARS 7.6.3 & ITSM 7.6.3 ?

Ø  You have to be on a minimum of patch 3 of 7.0.1 to be able to upgrade to 
ITSM 7.6.3 directly..

 

You have to be on a minimum of ITSM 7.0.03 Patch 009 to upgrade to ITSM 7.6.03 
directly.  And that will be the same for 7.6.04.

 

-David J. Easter

Sr. Product Manager, Enterprise Service Management

BMC Software, Inc.

 

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