Tentative date is Jan 2011 and it would be for the entire ITSM Suite - AR System, applications, Atrium, etc.
-David J. Easter Sr. Product Manager, Enterprise Service Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Joe Martin D'Souza Sent: Monday, November 22, 2010 12:03 PM To: arslist@ARSLIST.ORG Subject: Re: Recommend ARS 7.6.3 & ITSM 7.6.3 ? ** Is there a tentative date for the release of 7.6.4? And would that just be at ARS level? Or all applications as well? Joe From: Kelly Gatewood<mailto:kgatew...@itprophets.com> Sent: Monday, November 22, 2010 2:48 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: Recommend ARS 7.6.3 & ITSM 7.6.3 ? ** Ken, I have personally worked on both of the configurations listed below. I personally would wait and go with the 7.6.4 release that should be out soon. If that is not an option then I would choose the 7.6.3 platform as it has 64bit support for the Windows platform. Also, please note that over the last several versions BMC has made significant improvements in regards to performance on Midtier, reporting, and unified views throughout the system. Thanks Kelly Gatewood IT Prophets, LLC kgatew...@itprophets.com<wlmailhtml:kgatew...@itprophets.com> From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Leihkauff, Kenneth Sent: Monday, November 22, 2010 11:20 AM To: arslist@ARSLIST.ORG Subject: Recommend ARS 7.6.3 & ITSM 7.6.3 ? ** We have been running several 7.1 patch 6 ARS, Solaris/Oracle 10g, and Linux Apache/Tomcat Mid-Tier systems for some time now. They have been very stable in our production environment which hosts many custom applications for several of our customers (no ITSM). We now need to set up some additional new ARS and ITSM instances. They are required to be MS Windows with MS SQL Server database. Question: would you consider it a little risky to go with the latest ARS and ITMS 7.6.3 version due to the fact that it has only been out for a couple of months? Since 7.5 ARS 7.6 ITSM has been out longer, do you think that is more likely to be stable and less problematic? Thank you for your assessment regarding 7.6.3 ARS and ITSM. Ken _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
