Hi Rajesh, I checked the Terms and conditions, no wrong value is there. This issue is only with one or incidents. SLA is getting attached with most of the incidents, but with some incidents its not getting attached.
Thanks & Regards Amanullah From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Nair, Rajesh SISPL Sent: Thursday, January 06, 2011 9:26 AM To: arslist@ARSLIST.ORG Subject: Re: SLA is not getting attached ** Hi Amanullah, First thing you need to check is the conditions you have put in the SLA and the ticket against which you are saying the Sla is not getting attached. The first reason the SLA not getting attached is the Terms and conditions With Best Regards Rajesh Nair Siemens IT Solutions and Services GmbH SIS GO GAA HCC 247 Park, Hincon House, Tower-A, 8-10th floor, LBS Road, Vikhroli (West), Mumbai 400 083, INDIA Desk : +91 22 3937 2027 mailto:nairraj...@siemens.com Share your thoughts with us: [cid:image001.jpg@01CBAF50.7C00C1E0]<http://twitter.com/SiemensAppMan> [cid:image002.jpg@01CBAF50.7C00C1E0] <http://www.linkedin.com/groups?gid=2865118> [cid:image003.jpg@01CBAF50.7C00C1E0] <https://www.xing.com/net/applicationmngt/> [cid:image004.jpg@01CBAF50.7C00C1E0] <http://www.competence-site.de/application-management> [cid:image005.jpg@01CBAF50.7C00C1E0] <http://www.slideshare.net/ApplicationManagement> Siemens IT Solutions and Services GmbH: Managing Directors: Christian Oecking, Martin Bentler, Rainer-Christian Koppitz, Thomas Zimmermann; Registered Office: Munich, Germany; Commercial Register: Munich, HRB 184933 Important notice: This e-mail and any attachment thereof contain corporate proprietary information. If you have received it by mistake, please notify us immediately by reply e-mail and delete this e-mail and its attachments from your system. Thank you. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of IT (Amanullah Bashir Ahmed) Sent: Wednesday, January 05, 2011 7:15 PM To: arslist@arslist.org Subject: SLA is not getting attached Hi there, SLA is not getting attached. All the terms and conditions are fulfill but SLA is not getting attached. What would be the reason? Please guide me how to resolve this issue or tell which document I will study to resolve this issue. Thanks & Regards Amanullah DISCLAIMER:"This e-mail message including any of its attachments is intended solely for the addressee(s) and may contain privileged information. If you are not the addressee or you have received this email message in error, please notify the sender who will remove your details from its database. You are not authorized to read, copy, disseminate, distribute or use this e-mail message or any attachment to it in any manner and must delete the email and destroy any hard copies of it. This e-mail message does not contain financial instructions or commitments of any kind. Any views expressed in this message are those of the individual sender and do not necessarily reflect the views of Emirates NBD PJSC, or any other related subsidiaries, entities or persons." Click here<https://www.mailcontrol.com/sr/5ZIs+jABRq3TndxI!oX7UlZFmxSEjwo7M6V5tiGumNAmQF9g+8nW4NCPVnYKU!y478iCCi1CO1qtoBNtFUgrMg==> to report this email as spam. _attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"__attend WWRUG11 www.wwrug.com ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers Are"
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